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How To Change Shipping From Address on Shopify (2023 Guide)

by Irene Leander
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Whatever the reason, it can be incredibly frustrating when you’re unable to update your shipping address on Shopify. But don’t worry, we are here to guide you through the process of how to change shipping from address on Shopify.

Specifically, we will provide you with easy-to-follow steps and helpful tips to ensure you can easily update your address. So take a deep breath, and let’s get started on making your shipping address change a smooth and stress-free process.

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How to Change Shipping From/Shipping Label Address on Shopify?

Updating your Shopify shipping label address is crucial for ensuring your customers receive the right orders and on the right time. Fortunately, the answer of “how to change shipping from address on Shopify?” is quick and easy for us.

Here’s a simple step-by-step guide to help you change your shipping from the address on Shopify.

1. Firstly, log in to your Shopify account and navigate to the “Settings” tab.

how to change shipping from address on Shopify - settings panels

Setting panels

2. Next, click on the “Locations” section. Once there, locate your default Shopify address under the “Default location” section, and click “Change default location“.

how to change shipping from address on Shopify

“Change default location” button

3. Select the appropriate one from the dialogue box that appears if you have multiple locations.

select default location in shopify

Otherwise, click on “Add location” at the top of the page.

how to change shipping from address on Shopify

“Add location” button

4. Fill in the details of your new “shipping from” address, which should be the location from where you’ll be mailing your products. Once you have filled in the details, click “Save” to add the new address to your Shopify store.

add new location in shopify settings

5. To ensure that the newly added address is set as the default location, return to the “Default location” section and click on “Change default location” again.

6. From the dialogue box that appears, choose the newly added address and click “Save“.

How to Change Customer Billing Address on Shopify?

If instead wanting to know how to change shipping from address on Shopify, you are curious to change the address of the customers to avoid cancelled orders.  Here is a simple guide to follow:

1. First, access your Shopify admin panel and go to “Customers”. From there, choose the specific customer whose address you want to change.

how to change shipping from address on Shopify

Customers panel in Shopify dashboard

2. Once you’ve selected the customer, go to their profile and locate the Default address section. Click on the “Manage address” button next to it.

how to change shipping from address on Shopify

“Manage address” in a specific customer

3. A dialog box will appear, offering you two options: Edit the address or Add new address. Choose the appropriate option based on whether the customer has multiple addresses or if their default address has changed.

  • If the customer has a new address, make the necessary edits to the current address.
  • If the customer has multiple addresses, you can add a new one.

add new customers address in shopify

4. When you’re done, click “Save” to apply the changes.

How to Hide Your Address on Shopify?

If you’re a Shopify store owner looking for ways to keep your personal address private when processing how to change shipping from address on Shopify, a couple of options are available:

  • Virtual address (using mailbox service): To use a virtual address, simply sign up with a mailbox provider and use their address as your shipping address on Shopify. This can help to protect your privacy and make your store appear more established.
  • The address of PO box: Alternatively, you can use a PO Box office as the default address. If you run a business from home or are a digital nomad, a PO Box is a much better solution than publicly listing your residence.

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After choosing a method, you would need to remove your personal address entirely.

1. To do this, go to “Settings” in the Shopify admin panel and select “Shipping and Delivery”. Then click on Packing slip and choose “Edit”.

how to change shipping from address on Shopify

Edit button in the packing slips

2. Then, find the lines on the packing slip containing your address information (these may differ for different stores) and delete them. Preview the changes to ensure your address has been removed, then save the settings to complete.

How to Change Return Address on Shopify?

If you need to change the return address on your Shopify store, there are a few steps you can take to do so.

1. Firstly, log in to your Shopify account and navigate to Settings. From there, click on Shipping and Delivery.

2. Find the “Manage” button under “General Shipping Rates” option which should be located next to the shipping profile, and click on it.

how to change shipping from address on Shopify

Shipping and delivery panel

3. Scroll down to find the “Not shipping from” section, which should be the last option in that section. Choose “Add rates” next to the PO BOX location you want to use and select New Rates. Then, set the shipping rates for the new location.

4. Once that is done, select “Manage” just next to that location and choose to “Remove Rates” to erase the previous location.

5. Finally, press Save to apply the changes to your return address.

How to Add PO Box to Shopify?

If you want to add a PO Box to your Shopify store, you need to follow a few simple steps. Here’s a quick guide to get you started:

  1. Go to the Settings tab. From there, click on “Locations”, which will take you to the Locations page. Here, click the “Add location” button on the page’s top right corner.
  2. Fill in the details of your PO Box address, including the name, street address, and other relevant information.
  3. Click the Save button to save your new PO Box location.
  4. Finally, set your PO Box address as the primary address for your store by selecting it as the default location.

That’s it! Your PO Box is now added to your Shopify store, and you can rest assured that your personal address remains private.

How to Change Inventory Location on Shopify?

Up to now, you have already known ​​how to change shipping from address on Shopify. However, if you have multiple locations set up for your Shopify store, you may need to adjust the inventory levels and location list for your products. To do this, follow these steps:

Log in to your Shopify admin dashboard and select Products. Choose the specific product for which you want to change in inventory location. If the product has variants, select the variant you want to modify.

how to change shipping from address on Shopify

Scroll down to the “Inventory” section and click “Edit locations”. Locate the locations that have stock of the product you selected. If any locations haven’t stocked it, unstock them by clicking the checkmark next to the location.

Click Save to apply the changes to the product’s inventory locations.

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Frequently Asked Questions (FAQs)

How to Remove Ships From Option on Shopify store?

To disable the Ships option on your Shopify store, here’s what you need to do:

  1. Log in to your Shopify admin dashboard and click on the “Products” section.
  2. Select the product you want to edit.
  3. Scroll down to the “Options” section and click on “Edit”.
  4. In the “Edit” drop-down menu, select “Delete variants”.
  5. Save your changes.

Can You Change the Shipping Address Once Shipped?

Offering free shipping can be a great way to attract customers and increase sales on your Shopify store. Here is how you can set up free shipping:

  1. From the Settings panel, select “Shipping and delivery” from the list of options.
  2. Scroll down to the Shipping rates section and click on “Create new rate”.
  3. Name the shipping rate “Free shipping” or something similar.
  4. In the Conditions section, set the price to 0 and select the countries or regions where the free shipping will apply.
  5. Save the changes, and customers who meet the conditions you set will be able to enjoy free shipping on your store.

Final Verdict

In conclusion, Shopify is a powerful e-commerce platform that offers a wide range of features and tools to help you run your online store smoothly.

Whether you’re just starting out or looking to expand your business, we hope that you have found the answer for “how to change shipping from address on Shopify?” with our tips and instructions.

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