{"id":7778,"date":"2022-06-17T01:18:32","date_gmt":"2022-06-17T05:18:32","guid":{"rendered":"https:\/\/onecommerce.io\/blog\/?p=7778"},"modified":"2023-08-14T23:41:50","modified_gmt":"2023-08-15T03:41:50","slug":"ebay-local-pickup","status":"publish","type":"post","link":"https:\/\/onecommerce.io\/blog\/2022\/06\/17\/ebay-local-pickup\/","title":{"rendered":"eBay Local Pickup Important Information for Sellers &#038; Buyers"},"content":{"rendered":"<p><em><span style=\"font-weight: 400;\">eBay sellers have a myriad of options when it comes to the delivery of items. The first decision to make, however, is whether to ship the item or offer the buyer the choice to pick up the item themselves. It is also possible to offer both options.<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Deciding to send products gives up a new range of options, including calculated (cost varies by region), flat (same cost to all purchasers), and freight (for large and bulky items).<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">This article will explore <a href=\"https:\/\/onecommerce.io\/blog\/ebay-local-pickup\/#ebay_local_pickup\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">the practicalities of local pickup and how to offer it and buy with it<\/a>.<\/span><\/em><\/p>\n<h2><b>eBay local pickup option\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">eBay recommends selecting the local pickup delivery option for large and\/or delicate items. This could include furniture or other big things that would be too expensive to ship in the usual way.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When choosing eBay local pickup during listing set up, include a ZIP code or postal code to let buyers know where the item is located. This will be made public on the listing.<\/span><\/p>\n<p><a href=\"http:\/\/ebay.com\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">eBay.com<\/span><\/a><span style=\"font-weight: 400;\"> sellers choosing to use the eBay local pickup option must also:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offer at least one of the approved electronic payment methods<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Specify when and how the buyer can collect the item in the listing description or checkout instructions<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It is advised to avoid accepting payment methods that take a long time to clear, such as cheques.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sellers are able to accept cash as a payment method for eBay local pickup items.<\/span><\/p>\n<p><a href=\"https:\/\/www.ebay.com\/help\/buying\/shipping-delivery\/changing-delivery-address-method\/local-pickup?id=4056&amp;mkcid=1&amp;mkrid=711-53200-19255-0&amp;siteid=0&amp;customid=link&amp;campid=5338108869&amp;toolid=20001&amp;mkevt=1\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">Buyers are recommended to contact vendors directly<\/span><\/a><span style=\"font-weight: 400;\"> if they need more information about the actual pickup location before purchasing.<\/span><\/p>\n<p><img class=\"alignnone size-full wp-image-7780\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/06\/local-pickup.jpg\" alt=\"\" width=\"800\" height=\"534\" title=\"\"><\/p>\n<h2><b>Proof of pick-up<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To confirm the exchange and formally close the deal, eBay launched an <\/span><a href=\"https:\/\/tech.ebayinc.com\/product\/ebay-launches-secure-local-pickup-to-simplify-the-shipping-experience\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">enhanced local pickup tracking feature<\/span><\/a><span style=\"font-weight: 400;\"> on the eBay app in July 2020.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The proof of pickup option has greatly reduced the risk of buyers being able to make an <\/span><b>\u201citem not received\u201d<\/b><span style=\"font-weight: 400;\"> claim via the <\/span><a href=\"https:\/\/www.auctionnudge.com\/guides\/the-lowdown-on-ebays-money-back-guarantee-for-sellers\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">Money Back Guarantee<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For proof of pickup you can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use the eBay app to scan the QR code the buyer received through email: After the purchase is completed, the buyer will receive a confirmation email with a <\/span><b>QR code<\/b><span style=\"font-weight: 400;\"> and a <\/span><b>6-digit code<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use the eBay app to manually enter the <\/span><b>6-digit code<\/b><span style=\"font-weight: 400;\"> the buyer received through email.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To scan the QR code, please follow these steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to <\/span><b>Selling<\/b><span style=\"font-weight: 400;\"> on the <\/span><b>eBay App<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to the <\/span><b>Sold<\/b><span style=\"font-weight: 400;\"> tab.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select the <\/span><b>Arrange Pickup<\/b><span style=\"font-weight: 400;\"> banner.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tap the <\/span><b>Scan to confirm<\/b><span style=\"font-weight: 400;\"> the pickup button.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When one of these codes is entered, the item is marked as delivered instantly. If cash was used as payment, the vendor must still mark the item as paid.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a seller does not want to use the eBay app to confirm pick-up, eBay advises that sellers should <\/span><a href=\"https:\/\/www.ebay.com\/help\/selling\/posting-items\/setting-postage-options\/local-pickup?id=4181#section4&amp;mkcid=1&amp;mkrid=711-53200-19255-0&amp;siteid=0&amp;customid=link&amp;campid=5338108869&amp;toolid=20001&amp;mkevt=1\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">ask the buyer to sign a copy of the eBay order form<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>Returns process for eBay local pickup items<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Returns for products delivered to the buyer via the local pickup option are treated almost similarly to returns for items shipped.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some common return scenarios and their solutions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The buyer has changed their mind and would like to return the item. If the seller does not accept returns for reasons of remorse, they do not have to accept the return request.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The buyer claims that the item is faulty or does not match the listing description. The seller must accept a return as per the Money Back Guarantee if the buyer <\/span><a href=\"https:\/\/www.ebay.com\/help\/policies\/ebay-money-back-guarantee-policy\/ebay-money-back-guarantee-policy?id=4210&amp;mkcid=1&amp;mkrid=711-53200-19255-0&amp;siteid=0&amp;customid=link&amp;campid=5338108869&amp;toolid=20001&amp;mkevt=1\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">paid with PayPal or another electronic payment method<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The buyer claims that the item was not received and files a <\/span><a href=\"https:\/\/www.auctionnudge.com\/guides\/understanding-returns-and-ebays-money-back-guarantee\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">Money Back Guarantee claim<\/span><\/a><span style=\"font-weight: 400;\">. eBay will still require proof (see the tracking feature above) that the item was successfully delivered from seller to buyer.<\/span><\/li>\n<\/ul>\n<pre><b><i>A little note for you!<\/i><\/b>\r\n\r\n<span style=\"font-weight: 400;\">The buyer has no Money Back Guarantee protection at all when purchasing the item with cash.<\/span><\/pre>\n<p><img class=\"alignnone size-full wp-image-7781\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/06\/returns.jpg\" alt=\"\" width=\"800\" height=\"345\" title=\"\"><\/p>\n<h2><b>4 problems with eBay local pickup For Sellers<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As with shipping, local pickup is not an infallible method of delivery. Continue reading to learn about some of the most typical issues that sellers face while using local pickup on eBay.<\/span><\/p>\n<h3><b><i>#1 Items not received<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As mentioned, eBay purchasers can still make &#8216;<\/span><b>item not received<\/b><span style=\"font-weight: 400;\">&#8216; claims under eBay&#8217;s Money Back Guarantee for products picked up in person.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thankfully, this issue has been addressed with the introduction of the <\/span><b>Local Pickup code system<\/b><span style=\"font-weight: 400;\"> in 2020.<\/span><\/p>\n<h3><b><i>#2 Electronic payment requirement<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the most appealing aspects of local pickup is the ability to receive cash rather than electronic funds. After all, cash is a one-time payment with no ties attached (such as the Money Back Guarantee protection).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The issue with eBay local pickup option is that sellers must accept <\/span><b>at least one recognized e-payment method<\/b><span style=\"font-weight: 400;\">. Obviously, this is a huge issue. It will very certainly be the decisive factor for many eBay sellers who choose not to provide local pickup.<\/span><\/p>\n<p><img class=\"alignnone size-full wp-image-7782\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/06\/payment.jpg\" alt=\"\" width=\"800\" height=\"468\" title=\"\"><\/p>\n<h3><b><i>#3 On-time shipping<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Sellers may wonder if selecting the local pickup delivery option will affect their <\/span><b>Detailed Seller Rating (DSR)<\/b><span style=\"font-weight: 400;\"> for shipping. Luckily, it does not impact sellers\u2019 DSR.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If no tracking information is provided, eBay will contact the buyer in accordance with the <\/span><a href=\"https:\/\/www.ebay.com\/help\/policies\/selling-policies\/seller-performance-policy?id=4347&amp;mkcid=1&amp;mkrid=711-53200-19255-0&amp;siteid=0&amp;customid=link&amp;campid=5338108869&amp;toolid=20001&amp;mkevt=1\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">seller performance standards policy<\/span><\/a><span style=\"font-weight: 400;\">. If the customer confirms that the item was delivered on time, the seller will be recognized for on-time shipping and their DSR will not be impacted.<\/span><\/p>\n<h3><b><i>#3 Waste the time<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Selling products with a local pickup option can be a time-waster in a variety of ways.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To begin with, it may take numerous attempts to reach the buyer before the final pickup is scheduled. Even if a time is agreed upon, there is no guarantee that the buyer will appear on time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moreover, the amount of time spent with the buyer on arrival may sometimes be longer than expected. This is especially true if the pickup place is a business with other items for sale such as a retail store or warehouse.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, sellers using local pickup can hope to save substantial time in other areas. Packing and shipping items, for example, can be more time-consuming than expected.<\/span><\/p>\n<h2><b>How to buy with eBay local pickup for buyers<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When you purchase an item that is available for local pickup, you will be given information about the item&#8217;s location at the time of purchase. If you need more information before making a purchase, go to the listing and click <\/span><b>Contact seller<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b><i>#1 How to arrange an eBay local pickup as a buyer?<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">After you&#8217;ve made your purchase, contact the seller to schedule a time and location for you to pick up your item, as well as how you&#8217;ll pay for it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The seller will let you know which payment methods they accept. In addition to credit card, Apple Pay, Google Pay, or PayPal, you can sometimes pay for local pickup items by internet banking, check, or money order either beforehand or when you pick up your item.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sellers may also accept cash for local pickup purchases and this is one of the biggest reasons why eBay buyers decide to choose eBay local pickup.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After you\u2019ve completed your purchase, eBay will send an email with a <\/span><b>Local Pickup code<\/b><span style=\"font-weight: 400;\"> (a <\/span><b>QR code<\/b><span style=\"font-weight: 400;\"> and a <\/span><b>6-digit code<\/b><span style=\"font-weight: 400;\">) to your Messages or Email.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can print the code off or show the seller the message on the app when you collect your item. The seller will scan or enter the code on the eBay app to confirm you\u2019ve picked up your item.<\/span><\/p>\n<h3><b><i>#2 How to find listings with eBay local pickup?<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To see listings with local pickup, select <\/span><b>Free local pickup<\/b><span style=\"font-weight: 400;\"> on the left-hand side of the search results page when you\u2019re searching for items on eBay.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also use <\/span><b>Advanced search<\/b><span style=\"font-weight: 400;\"> to filter your search results for local pickup listings only. Here\u2019s how:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select <\/span><b>Advanced<\/b><span style=\"font-weight: 400;\"> next to the search bar.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter your keywords.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to <\/span><b>Shipping options<\/b><span style=\"font-weight: 400;\"> and select <\/span><b>Local pickup<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add your location details and select <\/span><b>Search<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><b>Conclusion<\/b><\/p>\n<p><span style=\"font-weight: 400;\">eBay local pickup is one of the most popular shipping options because of its convenience and safe with big and fragile goods. After this article, we hope you can get the basic knowledge about this shipping choice, as well as its problems and how to buy with it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In some situations, you could be getting scammed with eBay local pickup. To avoid this, you can watch this video from Flea Market Flipper:<\/span><\/p>\n<div class=\"yt-video-place embed-responsive embed-responsive-4by3\" data-yt-url=\"https:\/\/www.youtube.com\/embed\/nwXtPo5hV9M?rel=0&#038;showinfo=0\"><img src=\"data:image\/svg+xml,%3Csvg%20xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039;%20viewBox=&#039;0%200%201170%20658&#039;%3E%3C\/svg%3E\" data-src=\"https:\/\/i.ytimg.com\/vi\/nwXtPo5hV9M\/maxresdefault.jpg\" class=\" penci-lazy play-yt-video\" async alt=\"\" title=\"\"><a class=\"start-video\"><img width=\"68\" height=\"48\" src=\"data:image\/svg+xml,%3Csvg%20xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039;%20viewBox=&#039;0%200%2068%2048&#039;%3E%3C\/svg%3E\" data-src=\"https:\/\/onecommerce.io\/blog\/wp-content\/plugins\/penci-shortcodes\/pagespeed\/assets\/play-btn.png\" class=\" penci-lazy \" alt=\"\" title=\"\"><\/a><\/div>\n<p><span style=\"font-weight: 400;\">We wish you have good experience with eBay shopping and eBay local pickup!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All of the important information about eBay local pickup and its guidelines for both sellers and buyers. Learn more about it now!<\/p>\n","protected":false},"author":8,"featured_media":18610,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[60],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/7778"}],"collection":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/comments?post=7778"}],"version-history":[{"count":6,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/7778\/revisions"}],"predecessor-version":[{"id":9548,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/7778\/revisions\/9548"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media\/18610"}],"wp:attachment":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media?parent=7778"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/categories?post=7778"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/tags?post=7778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}