{"id":5667,"date":"2022-05-16T05:53:56","date_gmt":"2022-05-16T09:53:56","guid":{"rendered":"https:\/\/onecommerce.io\/blog\/?p=5667"},"modified":"2023-04-24T04:02:59","modified_gmt":"2023-04-24T08:02:59","slug":"shopify-thank-you-page","status":"publish","type":"post","link":"https:\/\/onecommerce.io\/blog\/2022\/05\/16\/shopify-thank-you-page\/","title":{"rendered":"Beginner\u2019s Guide To Shopify Thank You Page (2022)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">You walked out of a store with multiple bags in your hands, a staff send you off with an endearing voice that they wish to see you again in the future. Certainly, you will be full of joy and remind yourself to visit the store again when you have a chance.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a human, we always crave communication especially a sense of appreciation from others. Shopify Thank You Page\u2019s purpose is to create a similar experience when customers shop online. It can make a great difference in your revenue if you know how to create a suitable Thank You Page.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we will walk you through the definition, give out the reason why <a href=\"https:\/\/onecommerce.io\/blog\/shopify-thank-you-page\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Shopify Thank You page<\/a> is important for your business, and finally recommend some elements to make your Thank You Page work like a charm.\u00a0<\/span><\/p>\n<h2><b>What is Shopify Thank You Page?<\/b><\/h2>\n<div id=\"attachment_5679\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5679\" class=\"wp-image-5679\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/8-2.jpg\" alt=\"Shopify Thank You Page Example\" width=\"800\" height=\"436\" title=\"\"><p id=\"caption-attachment-5679\" class=\"wp-caption-text\">Shopify Thank You Page Example<\/p><\/div>\n<p><span style=\"font-weight: 400;\">Shopify Thank You Page is a page that appears when customers finish their purchasing process. The page will give a thank you message which emphasizes the appreciation of the store owners and their customers. Customers can also get a summary of their order and keep track of their shipping status.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thank you page is used mostly in a transactional form which is used for showing gratitude towards customers after they complete their purchase.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, <a href=\"https:\/\/onecommerce.io\/blog\/category\/shopify\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Shopify<\/a> merchants also utilize thank you page to thank customers after they turn into their marketing leads by signing up for the newsletter, downloading an ebook, or registering for a trial service.\u00a0<\/span><\/p>\n<h2><b>Why Shopify Thank You Page is important?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">So it is important to have a decent thank you page?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Absolutely, a professional thank you page is necessary to make customers return to your store next time by expanding their views about your brand, thereby increasing sales.<\/span><\/p>\n<ul>\n<li>\n<h3><span style=\"font-size: 14pt;\"><b>Show appreciation\u00a0<\/b><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A thank you message is a powerful method to show they are appreciated after their purchase. It gives a sense that you care about customers\u2019 feelings and want to give them a memorable shopping experience with your brand even after the transaction is complete. The customers, as result, feel valued and are likely to come back next time.\u00a0\u00a0<\/span><\/p>\n<ul>\n<li>\n<h3><span style=\"font-size: 14pt;\"><b>Improve customers\u2019 perception of your brand<\/b><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Brands with well-performed products do not always make a great impression on customers. As brand success determinants depend primarily on how good customers think they are in providing their services and interacting with them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers\u2019 perception will certainly improve as they feel respected and appreciated by the store owners. They, then, become the major source of word of mount referrals that can boost sales effectively.\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<ul>\n<li>\n<h3><span style=\"font-size: 14pt;\"><b>Introduce relevant products<\/b><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When sending a thank you message to a customer, you can include a discount on products that are related to their purchase as a reference. Customers, then, have a chance to explore similar types of products that they might not see before. For example, a 50% discount on lipstick can be offered after customers are done purchasing a powder blush.\u00a0\u00a0<\/span><\/p>\n<ul>\n<li>\n<h3><span style=\"font-size: 14pt;\"><b>Asking for a newsletter subscription<\/b><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There is no better occasion to ask customers to subscribe to your email newsletter where customers can receive the latest updates about their interesting products. The subscription can further advance customers from one-time buyers to repeated ones, thereby significantly increasing your annual sale.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We already know why Shopify Thank You Page matters so much, next, we will explore some tips to create suitable a Shopify Thank You Page.\u00a0\u00a0<\/span><\/p>\n<h2><b>7 tips for a successful Shopify Thank You Page<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In order to turn your ordinary Thank You Page into a powerful one that can satisfy all the above criteria, you need to keep some tips in mind.\u00a0<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Tip 01: Make it personal<\/b><\/span><\/h3>\n<div id=\"attachment_5681\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5681\" class=\"wp-image-5681\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/1-1-2.jpg\" alt=\"Make it personal\" width=\"800\" height=\"556\" title=\"\"><p id=\"caption-attachment-5681\" class=\"wp-caption-text\">Make it personal<\/p><\/div>\n<p><span style=\"font-weight: 400;\">It is necessary for a thank you page to include order details, the confirmation of order completion, and shipping status. You can step up the thank you page to make it more personal by adding a sincere message for the customers.\u00a0<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Tip 02: <\/b><b>Offer incentives for the next purchase<\/b><\/span><\/h3>\n<div id=\"attachment_5683\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5683\" class=\"wp-image-5683\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/5-2.jpg\" alt=\"Offer incentives for the next purchase\" width=\"800\" height=\"398\" title=\"\"><p id=\"caption-attachment-5683\" class=\"wp-caption-text\">Offer incentives for the next purchase<\/p><\/div>\n<p><span style=\"font-weight: 400;\">As I mention earlier, thank you page can be an inspiring way to introduce new products with a tag-along discount, something like 20-50% off for a range of products.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Or you can invite them to join your loyalty program. Customers can build up their profile can receive enormous prizes by collecting points after every purchase they make.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A well-structured customer loyalty program can help you retain customers and drive profit.<\/span><span style=\"font-weight: 400;\"> 60% o<\/span><span style=\"font-weight: 400;\">f internet users think earning rewards is one of the most important aspects of the online shopping experience.\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you can leverage your Shopify thank you page, it will foster both short-term and long-term revenue for your business.\u00a0<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Tip 03: <\/b><b>Engage customers on social media<\/b><\/span><\/h3>\n<div id=\"attachment_5685\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5685\" class=\"wp-image-5685\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/4-2.jpg\" alt=\"Engage customers on social media\" width=\"800\" height=\"369\" title=\"\"><p id=\"caption-attachment-5685\" class=\"wp-caption-text\">Engage customers on social media<\/p><\/div>\n<p><span style=\"font-weight: 400;\">When customers think they made a great choice by buying your products, they want to share the news with their friends and family. So it is necessary to include \u201cshare to social\u201d buttons on the thank you page to encourage customers to perform such behavior especially when your products are inspirational or life-changing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is a cost-effective way to gain new customers by word of mouth tactic.\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Tip 04: <\/b><b>Offer incentives for referrals<\/b><\/span><\/h3>\n<div id=\"attachment_5687\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5687\" class=\"wp-image-5687\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/2-1-1.jpg\" alt=\"Offer incentives for referrals\" width=\"800\" height=\"515\" title=\"\"><p id=\"caption-attachment-5687\" class=\"wp-caption-text\">Offer incentives for referrals<\/p><\/div>\n<p><span style=\"font-weight: 400;\">It is clear that customers favor your products enough to make them pay money. This makes them a potential marketing source for your shop.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can run a referral program that entices shoppers to invite friends to shop in your store in return receive a certain amount of discount. You get more sales customers to get more rewards. It is a win-win situation for both parties.\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Tip 05: <\/b><b>Get real feedback from survey questions<\/b><\/span><\/h3>\n<div id=\"attachment_5689\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5689\" class=\"wp-image-5689\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/3-2.jpg\" alt=\"Get real feedback from survey questions\" width=\"800\" height=\"436\" title=\"\"><p id=\"caption-attachment-5689\" class=\"wp-caption-text\">Get real feedback from survey questions<\/p><\/div>\n<p><span style=\"font-weight: 400;\">Where can you get more reliable feedback other than from your customers who have completed the purchase process? By including some straight-to-the-point survey questions at the end, shoppers can directly leave valuable opinions without changing to other tabs which certainly increases the response rates.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The questions should be short and relevant to customers\u2019 shopping experience. A small reward should be offered when customers finish the survey.\u00a0<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Tip 06: <\/b><b>Give detailed tracking information<\/b><\/span><\/h3>\n<div id=\"attachment_5690\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5690\" class=\"wp-image-5690\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/6-4.jpg\" alt=\" Give detailed tracking information\" width=\"800\" height=\"468\" title=\"\"><p id=\"caption-attachment-5690\" class=\"wp-caption-text\">Give detailed tracking information<\/p><\/div>\n<p><span style=\"font-weight: 400;\">One of the biggest fear of online purchases is that customers can not locate their order once they bought it. The shipment can be delayed or lost during the delivery process which can waste customers\u2019 time and money.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To ensure customers\u2019 trust in your business, the tracking information should be provided in detail. There are many apps that can help customers track their orders from your stores.\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Tip 07: <\/b><b>Create Visual Trust Badges<\/b><\/span><\/h3>\n<div id=\"attachment_5692\" style=\"width: 958px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5692\" class=\"size-full wp-image-5692\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/7-3.jpg\" alt=\"Create Visual Trust Badges\" width=\"948\" height=\"627\" title=\"\"><p id=\"caption-attachment-5692\" class=\"wp-caption-text\">Create Visual Trust Badges<\/p><\/div>\n<p><span style=\"font-weight: 400;\">Trust symbols are not simply for show but to encourage customers to take action. Some of the badges can be free shipping, money-back guarantees, and endorsements from third parties services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When customers see these badges, they are more assured and confident about their purchasing decision which reduces the chance of buyers\u2019 refund. There is <\/span><a href=\"https:\/\/shopify.dev\/themes\/trust-security\/security-badges\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">guidance<\/span><\/a><span style=\"font-weight: 400;\"> provided by Shopify on how to include badges in your theme.\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<h2><b>Top Thank You Page Apps for Shopify<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There are some awesome Shopify thank you page apps that can help you do all the work. All you need to do is to install the app, drag in the utilities you need, and boom, everything is done. I will recommend the top 3 apps which have the highest reviews from Shopify users\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>#1. <\/b><a href=\"https:\/\/apps.shopify.com\/thank-you-page?surface_detail=thank+you+page&amp;surface_inter_position=1&amp;surface_intra_position=6&amp;surface_type=search\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><b>Thank You Page Customizer<\/b><\/a><b>\u00a0<\/b><\/span><\/h3>\n<p><b>Rating:<\/b><span style=\"font-weight: 400;\"> 4.7 (86 reviews)<\/span><\/p>\n<p><b>Pricing: <\/b><span style=\"font-weight: 400;\">$7.99\/month. 14-day free trial.<\/span><\/p>\n<div id=\"attachment_5695\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5695\" class=\"wp-image-5695\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/CM3Dj770lu8CEAE_-1-1.jpg\" alt=\"Thank You Page Customizer \" width=\"800\" height=\"450\" title=\"\"><p id=\"caption-attachment-5695\" class=\"wp-caption-text\">Thank You Page Customizer<\/p><\/div>\n<p><span style=\"font-weight: 400;\">Thank You Page Customizer allows users to choose from a variety of different widgets to customize their order confirmation page. Here are some main features of Thank You Page Customizer.<\/span><\/p>\n<p><b>Key functions<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide shipping information<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Share to social buttons<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Upsell\/cross-sell product recommendation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add coupon codes<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add thank you video<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-size: 14pt;\"><b>#2. <\/b><a href=\"https:\/\/apps.shopify.com\/upsell-after-checkout?surface_detail=thank+you+page&amp;surface_inter_position=1&amp;surface_intra_position=13&amp;surface_type=search\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><b>Post Purchase Checkout Upsell<\/b><\/a><b>\u00a0<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><strong>Rating:<\/strong> 4.7 (33 reviews)<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Pricing:<\/strong> Free plan available. Additional charges may apply.<\/span><\/p>\n<div id=\"attachment_5697\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5697\" class=\"wp-image-5697\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/COOE9IvDnPQCEAE_.jpg\" alt=\"Post Purchase Checkout Upsell \" width=\"800\" height=\"450\" title=\"\"><p id=\"caption-attachment-5697\" class=\"wp-caption-text\">Post Purchase Checkout Upsell<\/p><\/div>\n<p><span style=\"font-weight: 400;\">Post-Purchase Checkout Upsell is an app specialized for upselling and cross-selling features on the Thank You Page. Check out some key features of this app.<\/span><\/p>\n<p><strong>Key functions<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide post-purchase pop-up<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Include customized widget<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offer discount codes<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide analytics<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-size: 14pt;\"><b>#3.<\/b><a href=\"https:\/\/apps.shopify.com\/reconvert-upsell-cross-sell?ot=bbaa7a6c-797a-4f3f-aa44-6a566e4d3ea0&amp;surface_detail=thank+you+page&amp;surface_inter_position=1&amp;surface_intra_position=1&amp;surface_type=search_ad\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"> <b>ReConvert<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/a><\/span><\/h3>\n<div id=\"attachment_5698\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5698\" class=\"wp-image-5698\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/05\/CIzS5Nn0lu8CEAE_.jpg\" alt=\"ReConvert \" width=\"800\" height=\"450\" title=\"\"><p id=\"caption-attachment-5698\" class=\"wp-caption-text\">ReConvert<\/p><\/div>\n<p><span style=\"font-weight: 400;\"><strong>Rating:<\/strong> 5 (3060 reviews)<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Pricing<\/strong>: Free plan available. 30-day free trial.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Among the three,\u00a0 ReCovert is the most compelling app as it offers all the features you need in one. It promises to bring you a 15% increase in your revenue without spending on advertising. Here are some of the features it offers.\u00a0\u00a0<\/span><\/p>\n<p><strong>Key functions\u00a0<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Display product recommendations<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Share to social button<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Collect feedback<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conduct post-purchase survey<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Display popular collections<\/span><\/li>\n<\/ul>\n<h2><b>Final Thought<\/b><\/h2>\n<p><span style=\"font-weight: 400;\"><strong>Shopify Thank You Page<\/strong> is not simply a page to \u201cthank\u201d customers regarding their purchase, but it is also a great tool to drive sales, expand your customer base, and engage them on social media.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the right customization of Thank you page, you are able to attract customers for further purchases and maintain a long-term relationship with them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure do not overwhelm your new customers with lots of requests for social engagement and excessive discounts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you truly wish to add value to your customer&#8217;s shopping journey by making the best thank you page instead of asking for more sales, customers will certainly come back for more purchases.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to know how to structure an impactful Shopify Thank You Page? Read this article and create your own Shopify Thank You Page now. <\/p>\n","protected":false},"author":8,"featured_media":5674,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/5667"}],"collection":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/comments?post=5667"}],"version-history":[{"count":7,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/5667\/revisions"}],"predecessor-version":[{"id":10661,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/5667\/revisions\/10661"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media\/5674"}],"wp:attachment":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media?parent=5667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/categories?post=5667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/tags?post=5667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}