{"id":3533,"date":"2022-03-31T04:49:45","date_gmt":"2022-03-31T08:49:45","guid":{"rendered":"https:\/\/onecommerce.io\/blog\/?p=3533"},"modified":"2023-04-12T23:35:50","modified_gmt":"2023-04-13T03:35:50","slug":"block-ebay-buyer","status":"publish","type":"post","link":"https:\/\/onecommerce.io\/blog\/2022\/03\/31\/block-ebay-buyer\/","title":{"rendered":"How to Block eBay Buyer: The 2023 Complete Guide"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">Abusive or aggressive buyers on eBay? You, the seller, are trying to get rid of them? Luckily, eBay understands your situation and offers you an option &#8211; \u201cBlock \u201d.\u00a0<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">Knowing how to <\/span><\/i><b><i>block eBay buyer <\/i><\/b><i><span style=\"font-weight: 400;\">enables you to bar certain purchasers from buying from you in any situation.\u00a0<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">But every block you make can affect your customer base and sales. Hence, before you block them, read this article carefully. You need to know who should be on your blacklist and how to do that.<\/span><\/i><\/p>\n<h2><b>Why block eBay buyer?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Blocking your buyers on eBay can upset your business. Hence, closely consider some circumstances that might require you to block a buyer. There are some reasons why you should block them.<\/span><\/p>\n<div id=\"attachment_4085\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-4085\" class=\"size-full wp-image-4085\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/03\/Reasons-to-block-ebay-buyers.jpg\" alt=\"6 reasons why you have to consider when you block eBay buyer\" width=\"800\" height=\"400\" title=\"\"><p id=\"caption-attachment-4085\" class=\"wp-caption-text\">6 reasons why you have to consider when you block eBay buyer<\/p><\/div>\n<ul>\n<li style=\"font-weight: 400;\"><b>Buyers haven\u2019t paid for previous items. <\/b><i><span style=\"font-weight: 400;\">If a buyer hasn\u2019t paid after receiving several reminders or exceeded the period of payment without informing you. No selling to them anymore.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><b>Buyers constantly back out of bids.<\/b> <i><span style=\"font-weight: 400;\">Although they keep bidding on your products, they break the agreements too frequently afterward. It\u2019s time to block them and stop wasting your time.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><b>Buyers have been flagged for fraudulent activity. <\/b><i><span style=\"font-weight: 400;\">If a buyer has committed fraud of some sort or is suspected of activities like stealing, scamming, or frauding products. You\u2019d better not sell to them.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><b>Buyers who are your competition. <\/b><i><span style=\"font-weight: 400;\">You are afraid of your competitors owning and fabricating your products. So, you may give them a block.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><b>Negative or abusive buyers.<\/b> <i><span style=\"font-weight: 400;\">A customer is often verbally abusive or expresses harsh criticism in the comment section without asking for help from you first. You should put them on your blocked list.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><b>Buyers with whom you don\u2019t want to interact<\/b><span style=\"font-weight: 400;\">. <\/span><i><span style=\"font-weight: 400;\">Purchases from a buyer residing in a country you don\u2019t ship to can make transactions more difficult or costly. So, if you want to avoid this type of unwanted buyer, then consider blocking them.<\/span><\/i><\/li>\n<\/ul>\n<h2><b>What happens to blocked buyers?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">eBay allows you to exclude the buyers you block from any activities related to you. As a result, they won\u2019t be able to bid on your listings, buy from you, or contact you regarding any of the listings you\u2019ve posted anymore.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yet, there is a case that they still can interact with you. Keep reading as we explain it deeply below.<\/span><\/p>\n<h2><b>How to block <\/b><b>eBay <\/b><b>buyer?<\/b><\/h2>\n<div id=\"attachment_5798\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5798\" class=\"size-full wp-image-5798\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/03\/Sign-in-to-your-account-before-you-want-to-block-eBay-buyer.jpg\" alt=\"Remember to sign in to your account before you want to block eBay buyer\" width=\"800\" height=\"533\" title=\"\"><p id=\"caption-attachment-5798\" class=\"wp-caption-text\">Remember to sign in to your account before you want to block eBay buyer<\/p><\/div>\n<p><b><i>Step #1: <\/i><\/b><i><span style=\"font-weight: 400;\">Sign in to your eBay account \u2192 Click the drop-down arrow next to your account name \u2192 Choose <\/span><\/i><b><i>Account Settings.\u00a0<\/i><\/b><\/p>\n<p><b><i>Step #2:<\/i><\/b><i><span style=\"font-weight: 400;\"> On <\/span><\/i><b><i>My eBay<\/i><\/b><i><span style=\"font-weight: 400;\"> page, scroll down to the <\/span><\/i><b><i>Selling Section<\/i><\/b><i><span style=\"font-weight: 400;\"> \u2192 Select <\/span><\/i><b><i>Selling Preferences<\/i><\/b><\/p>\n<p><b><i>Step #3:<\/i><\/b><i><span style=\"font-weight: 400;\"> Navigate to <\/span><\/i><b><i>Your buyers<\/i><\/b><i><span style=\"font-weight: 400;\"> panel \u2192 Click <\/span><\/i><b><i>Edit<\/i><\/b><i><span style=\"font-weight: 400;\"> on the right of the <\/span><\/i><b><i>Blocked Buyer List<\/i><\/b><i><span style=\"font-weight: 400;\"> section\u00a0<\/span><\/i><\/p>\n<p><b><i>Step #4: <\/i><\/b><i><span style=\"font-weight: 400;\">On the <\/span><\/i><b><i>Buyer Management<\/i><\/b><i><span style=\"font-weight: 400;\"> page, choose <\/span><\/i><b><i>Manage Blocked Buyer List<\/i><\/b><\/p>\n<p><b><i>Step #5: <\/i><\/b><i><span style=\"font-weight: 400;\">Enter the user IDs or email addresses of buyers you\u2019d like to block in the <\/span><\/i><b><i>Blocked Bidder\/Buyer list <\/i><\/b><i><span style=\"font-weight: 400;\">box. You can insert up to 5000 user IDs separated by commas.<\/span><\/i><\/p>\n<p><b><i>Step #6: <\/i><\/b><i><span style=\"font-weight: 400;\">Select<\/span><\/i><b><i> Submit.<\/i><\/b><\/p>\n<table style=\"height: 306px; width: 100.779%; border-style: solid; border-color: #000000; background-color: #95d8db;\">\n<tbody>\n<tr style=\"height: 306px;\">\n<td style=\"height: 306px; background-color: #7ec7ff;\"><b><i>Note.<\/i><\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">1) There are 2 ways to find the user ID of a buyer:<\/span><\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">You can see their exact user IDs by clicking on one of their listings in case they are sellers, too.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">You may utilize eBay&#8217;s search page to search for a username or email address. The search tool will show you the correct results or the ones that nearly match your intent\u2019s username or email addresses<\/span><\/i><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">2) <\/span><\/i><i><span style=\"font-weight: 400;\">After you submit, you\u2019ll receive a message that says your blocked buyer list has been successfully updated or a warning if an ID is invalid.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">3) The \u201c<\/span><\/i><b><i>Restore List<\/i><\/b><i><span style=\"font-weight: 400;\">\u201d button allows you to view or restore past versions of your blocked buyer list within 3 months.\u00a0<\/span><\/i><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Block a buyer on eBay through the Customer Service page<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you find the method above time-consuming, we suggest a shorter way to block eBay buyers through the Customer Service page.<\/span><\/p>\n<p><b><i>Step #1:<\/i><\/b> <i><span style=\"font-weight: 400;\">Click on the <\/span><\/i><b><i>Help &amp; Contact <\/i><\/b><i><span style=\"font-weight: 400;\">at the top of the screen.<\/span><\/i><\/p>\n<p><b><i>Step #2: <\/i><\/b><i><span style=\"font-weight: 400;\">Type &#8220;<\/span><\/i><i><span style=\"font-weight: 400;\">Block buyer eBay<\/span><\/i><i><span style=\"font-weight: 400;\">&#8221; into the search bar on the<\/span><\/i><b><i> eBay Customer Service <\/i><\/b><i><span style=\"font-weight: 400;\">page.<\/span><\/i><\/p>\n<div id=\"attachment_5797\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5797\" class=\"size-full wp-image-5797\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/03\/Search-for-Block-eBay-buyer-and-a-blue-button-will-appear.jpg\" alt=\"Search for \u201cBlock eBay buyer\u201d and a blue button will appear\" width=\"800\" height=\"339\" title=\"\"><p id=\"caption-attachment-5797\" class=\"wp-caption-text\">Search for \u201cBlock eBay buyer\u201d and a blue button will appear<\/p><\/div>\n<p><b><i>Step #3: <\/i><\/b><i><span style=\"font-weight: 400;\">Click the blue <\/span><\/i><b><i>\u201cBlock eBay buyer\u201d <\/i><\/b><i><span style=\"font-weight: 400;\">button<\/span><\/i><i><span style=\"font-weight: 400;\">. It will take you to the<\/span><\/i> <a href=\"https:\/\/offer.ebay.com\/ws\/eBayISAPI.dll?bidderblocklogin\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><i><span style=\"font-weight: 400;\">Block bidders or buyers from your listing<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> page.<\/span><\/i><\/p>\n<p><b><i>Step #4: <\/i><\/b><i><span style=\"font-weight: 400;\">Insert the user IDs and hit <\/span><\/i><b><i>Submit<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<h2><b>Guide to block a buyer on eBay by specific requirements<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you think you may frequently block eBay buyer and find it annoying to go step by step all over again, <\/span><span style=\"font-weight: 400;\">you can set up your requirements for buyers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To be specific, <\/span><span style=\"font-weight: 400;\">your settings allow you to refrain certain groups of customers from purchasing your products. You will automatically block and deny orders from unwanted buyers in the first place. It is truly time-saving!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your requirements will still allow impacted buyers to view your listings, but stop them from bidding on or buying your items.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how to block eBay buyer by specific requirements:<\/span><\/p>\n<p><b><i>Step #1:<\/i><\/b><i><span style=\"font-weight: 400;\"> Log into your account <\/span><\/i><b><i>\u2192<\/i><\/b><i><span style=\"font-weight: 400;\"> Choose <\/span><\/i><b><i>Account Settings<\/i><\/b><i><span style=\"font-weight: 400;\">\u00a0<\/span><\/i><\/p>\n<p><b><i>Step #2: <\/i><\/b><i><span style=\"font-weight: 400;\">Navigate to the <\/span><\/i><b><i>Buyer Management <\/i><\/b><i><span style=\"font-weight: 400;\">page as stated above.<\/span><\/i><\/p>\n<p><b><i>Step #3: <\/i><\/b><i><span style=\"font-weight: 400;\">Scroll down to the <\/span><\/i><b><i>Buyer Requirements <\/i><\/b><i><span style=\"font-weight: 400;\">section.<\/span><\/i><\/p>\n<p><b><i>Step #4:<\/i><\/b><i><span style=\"font-weight: 400;\"> Tick the box of your preferred criteria, including:<\/span><\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">Buyers who caused cancellations of unpaid purchases (You can customize the frequency or time period).<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">Buyers whose primary shipping address is in a location you don&#8217;t ship to. Prior to selecting this option, you need to do more steps.<\/span><\/i> <b>(See in the next part)<\/b><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">Buyers who are currently winning or have bought your products (You can choose the number of purchases and set this requirement to only block buyers with a low feedback score).<\/span><\/i><\/li>\n<\/ul>\n<p><b><i>Step #5: <\/i><\/b><i><span style=\"font-weight: 400;\">Click <\/span><\/i><b><i>Submit.<\/i><\/b><\/p>\n<h2><b>Learn how to block eBay buyers by location<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You can exclude all eBay buyers in a particular State, Country, or Territory if you wish not to sell to them. When you apply your shipping exclusions, you can save shipping costs and only sell in your desired geographic regions.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<div id=\"attachment_4084\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-4084\" class=\"size-full wp-image-4084\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/03\/Block-ebay-buyer-from-the-locations-you-dont-ship-to.jpg\" alt=\"You can block eBay buyers from any locations you don\u2019t want to ship to\" width=\"800\" height=\"450\" title=\"\"><p id=\"caption-attachment-4084\" class=\"wp-caption-text\">You can block eBay buyer from any locations you don\u2019t want to ship to<\/p><\/div>\n<p><span style=\"font-weight: 400;\">To set up buyer requirements and block eBay buyer by state, country, or territory to which you don\u2019t ship, follow this step-by-step guide.\u00a0<\/span><\/p>\n<p><b><i>Step #1<\/i><\/b><i><span style=\"font-weight: 400;\">: Click on <\/span><\/i><b><i>My eBay<\/i><\/b><i><span style=\"font-weight: 400;\"> in the top right corner after you log in to your account.<\/span><\/i><\/p>\n<p><b><i>Step #2:<\/i><\/b><i><span style=\"font-weight: 400;\"> Select the <\/span><\/i><b><i>Account <\/i><\/b><i><span style=\"font-weight: 400;\">tab.<\/span><\/i><\/p>\n<p><b><i>Step #3<\/i><\/b><i><span style=\"font-weight: 400;\">: Scroll down to the <\/span><\/i><b><i>Selling <\/i><\/b><i><span style=\"font-weight: 400;\">section <\/span><\/i><b><i>\u2192<\/i><\/b><i><span style=\"font-weight: 400;\"> Click <\/span><\/i><b><i>Shipping Preferences<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p><b><i>Step #5<\/i><\/b><i><span style=\"font-weight: 400;\">: Find the<\/span><\/i><b><i> Exclude Shipping Locations<\/i><\/b> <b><i>\u2192<\/i><\/b><i><span style=\"font-weight: 400;\"> Click <\/span><\/i><b><i>Edit<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p><b><i>Step #6<\/i><\/b><i><span style=\"font-weight: 400;\">: Choose the regions or countries you do not ship to. (You can select entire regions or single states and countries. To exclude individual countries, click on <\/span><\/i><b><i>Show All Countries<\/i><\/b><i><span style=\"font-weight: 400;\"> under a specific region and choose one\/ many options.)<\/span><\/i><\/p>\n<p><b><i>Step #7: <\/i><\/b><i><span style=\"font-weight: 400;\">Click <\/span><\/i><b><i>Save<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p><b><i>Step #8<\/i><\/b><i><span style=\"font-weight: 400;\">: Go back to the<\/span><\/i><b><i> My eBay<\/i><\/b><i><span style=\"font-weight: 400;\"> page <\/span><\/i><b><i>\u2192<\/i><\/b><i><span style=\"font-weight: 400;\"> Navigate to the <\/span><\/i><b><i>Buyer Management <\/i><\/b><i><span style=\"font-weight: 400;\">page as stated above.<\/span><\/i><\/p>\n<p><b><i>Step #9<\/i><\/b><i><span style=\"font-weight: 400;\">: Repeat step 3, 4, and 5 in <\/span><\/i><b>\u201cGuide to block an eBay buyer by specific requirements\u201d<\/b><\/p>\n<h2><b>How to block messages from blocked buyers?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As we\u2019ve just mentioned above, you can still engage with blocked buyers. In this case, a buyer is still able to contact you through messages or previous transactions they\u2019ve made with you.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you would like to change this, simply go to the <\/span><b>\u201cSite Preferences\u201d <\/b><span style=\"font-weight: 400;\">tab of your eBay account, then click on the <\/span><b>\u201cBuyer Requirements\u201d<\/b><span style=\"font-weight: 400;\"> page<\/span> <span style=\"font-weight: 400;\">and select\u00a0 <\/span><i><span style=\"font-weight: 400;\">\u201cDon\u2019t allow blocked buyers to contact me\u201d<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<div id=\"attachment_5799\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-5799\" class=\"size-full wp-image-5799\" src=\"http:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/03\/You-can-block-eBay-buyer-from-contacting-you-under-any-circumstances.jpg\" alt=\"You can block eBay buyer from contacting you under any circumstances\" width=\"800\" height=\"500\" title=\"\"><p id=\"caption-attachment-5799\" class=\"wp-caption-text\">You can block eBay buyer from contacting you under any circumstances<\/p><\/div>\n<table style=\"border-style: solid; border-color: #000000; background-color: #7ec7ff;\">\n<tbody>\n<tr>\n<td><strong><em>Note. <\/em><\/strong><em>If buyers have existing transactions with you, they may still be able to get in touch with you despite being on your blocked list.<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Once you follow the steps above, you will soon be free from all aggressive or abusive clients. To block a buyer on eBay or block out entire regions is as easy as pie and so is to unblock them (<\/span><a href=\"https:\/\/www.ebay.com\/help\/selling\/resolving-buyer-issues\/blocking-buyer-ebay?id=4082#section2\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><span style=\"font-weight: 400;\">more info<\/span><\/a><span style=\"font-weight: 400;\">).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is important to consider why and who you are about to block so that you can minimize the adverse influence on your business. That\u2019s why we ask you to use this option sparingly and carefully.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Still looking for a way to block eBay buyer ? Here is the latest 2023 and complete guide on how to get rid of abusive buyers on eBay for you.<\/p>\n","protected":false},"author":8,"featured_media":5926,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[60],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/3533"}],"collection":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/comments?post=3533"}],"version-history":[{"count":19,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/3533\/revisions"}],"predecessor-version":[{"id":14108,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/3533\/revisions\/14108"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media\/5926"}],"wp:attachment":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media?parent=3533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/categories?post=3533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/tags?post=3533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}