{"id":17989,"date":"2023-08-07T00:41:20","date_gmt":"2023-08-07T04:41:20","guid":{"rendered":"https:\/\/onecommerce.io\/blog\/?p=17989"},"modified":"2023-09-11T06:50:44","modified_gmt":"2023-09-11T10:50:44","slug":"product-reviews","status":"publish","type":"post","link":"https:\/\/onecommerce.io\/blog\/2023\/08\/07\/product-reviews\/","title":{"rendered":"Everything You Should Know About Product Reviews (2023)"},"content":{"rendered":"<p>Did you know that up to <strong>88% of customers decide to purchase based on product reviews? <\/strong><em>(based on <a href=\"https:\/\/www.vendasta.com\/blog\/50-stats-you-need-to-know-about-online-reviews\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">a report by Vendasta<\/a>)<\/em><\/p>\n<p>In today&#8217;s digital age, where online shopping has become the norm, potential buyers heavily rely on the experiences and opinions of others before making a purchase decision.<\/p>\n<p>Therefore,\u00a0<strong>product reviews<\/strong>\u00a0have become a powerful tool that influences the success of businesses.<\/p>\n<p>From building trust and credibility to aiding in informed decision-making, we will unravel the merits of reviews on both consumers and sellers.<\/p>\n<p>Let&#8217;s start!<\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\ud83d\udca1 <strong>Recommended reading:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/onecommerce.io\/blog\/shopify-blog\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">How to Start a Shopify Blog to Grow Your Online Store <\/a><\/li>\n<li><a href=\"https:\/\/onecommerce.io\/blog\/how-to-edit-checkout-page-in-shopify\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">A Simple Guide On How To Edit Checkout Page In Shopify<\/a><\/li>\n<li><a href=\"https:\/\/onecommerce.io\/blog\/how-to-add-video-to-shopify-homepage\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">How to Add Video to Shopify Homepage &amp; Easy Guide<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><strong><span data-preserver-spaces=\"true\">What Are Product Reviews?<\/span><\/strong><\/h2>\n<blockquote><p><em><strong><span style=\"font-size: 14pt;\" data-preserver-spaces=\"true\">Product reviews are customers\u2019 feedback or assessment regarding products they have purchased or used. <\/span><\/strong><\/em><\/p><\/blockquote>\n<p><span data-preserver-spaces=\"true\">These reviews can be about various aspects of the product, such as <strong>quality, performance, features, user experience, and customer service.<\/strong><\/span><\/p>\n<p><span data-preserver-spaces=\"true\">There is a wide variety of product reviews<\/span><span data-preserver-spaces=\"true\">, ranging from text-based to photo\/video reviews. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The common structure of product reviews contains <strong>a rating<\/strong> (<em>often represented by stars<\/em>) and <strong>a comment<\/strong>.<\/span><\/p>\n<div id=\"attachment_18134\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18134\" class=\"wp-image-18134\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/customer-reviews-examples.png\" alt=\"customer review examples\" width=\"1200\" height=\"858\" title=\"\"><p id=\"caption-attachment-18134\" class=\"wp-caption-text\">Product review examples<\/p><\/div>\n<h2><strong><span data-preserver-spaces=\"true\">The Importance Of Product Reviews<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">Let\u2019s take a look at 5 compelling reasons that highlight the significance of product reviews:<\/span><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">1. Increase Sales Rate<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">When customers see that others have had positive experiences with a product, they feel more confident in making a purchase.<\/span><\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\"><span data-preserver-spaces=\"true\">\ud83d\udca1 According to <a href=\"https:\/\/www.powerreviews.com\/insights\/2021-ugc-conversion-impact-analysis\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">a report by Power Reviews<\/a>,\u00a0<\/span><strong><span data-preserver-spaces=\"true\">120.3% conversion<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0lifts when visitors interact with reviews.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span data-preserver-spaces=\"true\">Additionally, user-generated content (UGC) like reviews can improve <a href=\"https:\/\/onecommerce.io\/blog\/shopify-seo-checklist\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">search engine rankings<\/a>, making the product more visible to potential customers. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">By differentiating a product from its competitors, <strong>positive reviews can be the tipping point for potential buyers.<\/strong><\/span><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">2. Build Trust and Credibility<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">Positive product reviews create a sense of credibility, as they validate the claims made by the store about its products. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Customers tend to trust the opinions and experiences of fellow shoppers, making them more likely to consider and purchase the items with positive reviews.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Furthermore, the shopping experience in Shopify will have a chance to enhance authenticity and transparency.<\/span><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">3. Enhance Customer Engagement<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">Customers are more likely to spend more time on a website that hosts engaging product reviews. They find value in learning from the experiences of others and appreciate the transparency that reviews offer.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The interactive nature of product reviews enriches the customer experience. It&#8217;s like being part of an ongoing conversation where customers play an active role in shaping the perception of products and brands.<\/span><\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\"><span data-preserver-spaces=\"true\">\ud83d\udca1 In fact, based on <a href=\"https:\/\/www.bazaarvoice.com\/blog\/why-ratings-and-reviews-are-important-for-your-business\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">Bazaarvoice&#8217;s research<\/a>, <strong>70% of shoppers often or always check out available product reviews<\/strong>, and 60% of customers often or always take a look at customer photos.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong><span data-preserver-spaces=\"true\">4. Minimize The <a href=\"https:\/\/trueprofit.io\/blog\/rate-of-return\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Rate Of Return<\/a><\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">By having a clearer picture of what to expect, customers are less likely to experience disappointment upon receiving the product, reducing the chances of initiating a return.<\/span><\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\"><span data-preserver-spaces=\"true\">\ud83d\udca1 According to<a href=\"https:\/\/www.retailcustomerexperience.com\/articles\/five-ways-to-reduce-product-returns\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"> Retail Customer Experience<\/a>, the more reviews a product gets, the better. A product with <strong>50 reviews has a 135% lower return rate<\/strong> than products with fewer than five reviews.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span data-preserver-spaces=\"true\">Reviews serve as a form of pre-purchase assurance, helping customers align their expectations with the actual product they will receive.<\/span><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">5. Act As Social Proof<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">As you delve into those reviews, you uncover real-life stories from customers just like you \u2013 their experiences, thoughts, and honest opinions. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Each review is social proof of a world of happy customers, all raving about the product you&#8217;re considering. <\/span><span data-preserver-spaces=\"true\">Those reviews act as trusted companions on their shopping journey.<\/span><\/p>\n<h2><a href=\"https:\/\/go.onecommerce.io\/3XMff\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><img class=\"aligncenter wp-image-16599\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/05\/shopify-free-trial-3-months-e1685608546575.png\" alt=\"shopify free trial\" width=\"500\" height=\"250\" title=\"\"><\/a><\/h2>\n<h2><strong><span data-preserver-spaces=\"true\">How To Ask Customers To Leave A Product Review On Your Store?<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">Asking for reviews from customers can be a great way to gather valuable feedback and build social proof for your business. Here are some top suggestions for effectively asking for reviews and letting customers leave one:<\/span><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">1. Make The Process Simple<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">Regardless of the approach you take for your store, ensure that it is concise and to the point. Customers have limited time, so it&#8217;s best to focus on the most important inquiries.<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">Use a star ratings system for reviews<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Pre-fill certain fields, such as product name and customer details<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Shopify has a\u00a0<\/span><strong><span data-preserver-spaces=\"true\">built-in product reviews<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0feature that you can activate in your store settings. This eliminates the need to install additional apps, simplifying the process.<\/span><\/li>\n<\/ul>\n<h3><strong><span data-preserver-spaces=\"true\">2. Enable Live Chat<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">A significant number of potential customers and current customers opt for live chat to seek information or resolve issues before buying or requesting a refund. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">By incorporating a concise survey question at the end of these live chats, you can gauge their satisfaction levels.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Remember to keep the survey questions brief improves the likelihood of respondents completing the entire survey.<\/span><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">3. Display Product Review On Your Storefront<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">With the reviews feature available, customers can easily navigate to the review section and leave their thoughts without any hassle.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Moreover, customers tend to feel more encouraged to provide feedback when they see that other shoppers have already shared their experiences. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">A visible display of existing reviews acts as social proof, reinforcing the value of their contributions.<\/span><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">How To Add Product Reviews On Shopify?\u00a0<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\"><strong>A quick search on the Shopify App Store using the keyword &#8220;reviews&#8221; will appear almost 900 results<\/strong>. Such an astonishing number, right?<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Therefore, sometimes, discovering an effective method to gather and showcase your product reviews may appear more difficult than you first imagined. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Especially if this is your first time using Shopify <\/span><span data-preserver-spaces=\"true\">product reviews<\/span><span data-preserver-spaces=\"true\">. No worries, w<\/span><span data-preserver-spaces=\"true\">e have it all handled!<\/span><\/p>\n<p><strong><span data-preserver-spaces=\"true\">\u2b50 <a href=\"https:\/\/shopify.pxf.io\/3eZP3d\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Ali Reviews<\/a><\/span><\/strong><span data-preserver-spaces=\"true\">, a well-known product review solution <a href=\"https:\/\/onecommerce.io\/blog\/shopify-app-store\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">accessible on the Shopify App Store<\/a>, offers advanced functionalities for managing &amp; collecting product reviews on Shopify stores. <\/span><span data-preserver-spaces=\"true\">Apart from that, Ali Reviews also offer rich customization options to make your review widget completely blend in with your store&#8217;s branding.\u00a0<\/span><\/p>\n<p><strong>Here are some notable features of Ali Reviews:\u00a0<\/strong><\/p>\n<ul>\n<li>Easily collect reviews, photos, and videos in-store; and via automatic email\/SMS review requests with pre-made templates<\/li>\n<li>Bulk import from multiple sources, such as AliExpress, DSers &amp; Ali Orders in one-click<\/li>\n<li>Display stunning and customizable review widgets on high-converting pages (Home, Product, or Cart pages)<\/li>\n<li>Encourage customers to leave reviews by offering an incentive program and sending follow-up emails<\/li>\n<li>Show star ratings on Google Shopping Ads, review rich snippets &amp; share reviews on social media channels to boost traffic and sale<\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Now we&#8217;ll walk you through all the steps you need to take to use Ali Reviews to add product reviews to your Shopify store.<\/span><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">1. How To Import Product Reviews From AliExpress using Ali Reviews<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">To kickstart, you&#8217;ll need to install <strong>Ali Reviews Extension <\/strong>for a smooth import process.\u00a0<\/span><\/p>\n<p><strong>Step 1:<\/strong> Add the <a href=\"https:\/\/chrome.google.com\/webstore\/detail\/ali-reviews\/bbaogjaeflnjolejjcpceoapngapnbaj\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Ali Reviews extension<\/a> to Chrome.<\/p>\n<p><strong>Step 2:<\/strong> Reload the Shopify store page after finishing adding the extension.<\/p>\n<div id=\"attachment_18033\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18033\" class=\"wp-image-18033\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/install-ali-reviews-extension.png\" alt=\"Install Ali Reviews extension for a smooth product reviews import process\" width=\"1200\" height=\"520\" title=\"\"><p id=\"caption-attachment-18033\" class=\"wp-caption-text\">Install Ali Reviews extension<\/p><\/div>\n<p><span style=\"font-weight: 400;\">With this Chrome extension, you can effortlessly and efficiently import AliExpress reviews in bulk from AliExpress and dropshipping apps like DSers, Spreadr, Importify, and Dropified.<\/span><\/p>\n<p><strong>Next, follow these steps to complete the import reviews process:<\/strong><\/p>\n<h4><span data-preserver-spaces=\"true\">Step 1: Click on the Import Reviews button<\/span><\/h4>\n<p><span data-preserver-spaces=\"true\">On the app menu, click on <strong>Import Reviews<\/strong> and choose the AliExpress tab. An orange button <strong>Import Reviews<\/strong> will appear right after.<\/span><\/p>\n<div id=\"attachment_18041\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18041\" class=\"wp-image-18041\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/click-on-import-reviews.png\" alt=\"Choose the Import Reviews button\" width=\"1200\" height=\"501\" title=\"\"><p id=\"caption-attachment-18041\" class=\"wp-caption-text\">Choose the Import Reviews button<\/p><\/div>\n<h4><span data-preserver-spaces=\"true\">Step 2: Copy the Product URL<\/span><\/h4>\n<p><span data-preserver-spaces=\"true\">Copy the Product URL from AliExpress and paste it into Ali Reviews.\u00a0<\/span><\/p>\n<div id=\"attachment_18043\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18043\" class=\"wp-image-18043\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/copy-product-URL.png\" alt=\"Submit the products&#039; URL\" width=\"1200\" height=\"542\" title=\"\"><p id=\"caption-attachment-18043\" class=\"wp-caption-text\">Submit the products&#8217; URL<\/p><\/div>\n<h4><span data-preserver-spaces=\"true\">Step 3: Adjust Product Settings<\/span><\/h4>\n<p><span data-preserver-spaces=\"true\">Locate the \u201c<strong>Customize setting for this product<\/strong>\u201d option and remember to check it!<\/span><\/p>\n<div id=\"attachment_18044\" style=\"width: 496px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18044\" class=\"wp-image-18044\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/customize-product-reviews-setting.png\" alt=\"Customize product reviews settings\" width=\"486\" height=\"440\" title=\"\"><p id=\"caption-attachment-18044\" class=\"wp-caption-text\">Customize product reviews settings<\/p><\/div>\n<p><span data-preserver-spaces=\"true\">There are several highlights you can do to make your review page more legible:<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\"><strong>Import reviews in date range:<\/strong> Specify the date range for importing AliExpress reviews.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\"><strong>Review quantity per import:<\/strong> Set a specific limit for the number of reviews imported in one go for each Ali Reviews plan.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\"><strong>Publish imported reviews:<\/strong> Update your store\u2019s latest reviews.<\/span><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">When scrolling down, you will see more features:<\/span><\/p>\n<div id=\"attachment_18045\" style=\"width: 523px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18045\" class=\"wp-image-18045\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/change-content-and-reviews-setting.png\" alt=\"Change content and product reviews settings\" width=\"513\" height=\"564\" title=\"\"><p id=\"caption-attachment-18045\" class=\"wp-caption-text\">Change content and product reviews settings<\/p><\/div>\n<ul>\n<li><span data-preserver-spaces=\"true\"><strong>Content moderation:<\/strong> You have the option to replace reviewer names containing &#8220;<strong>AliExpress Shopper<\/strong>&#8221; with <strong>***.<\/strong> Additionally, Ali Reviews automatically filters out certain keywords to enhance the quality of your product review.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\"><strong>Translate reviews and Reviews location:<\/strong> Translate reviews from different languages into English and target foreign customers.<\/span><\/li>\n<\/ul>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\ud83d\udca1<strong> Ali Reviews is also capable of importing product reviews from multiple sources<\/strong>, including Amazon, Dser, Ali Orders, and CSV files. For more information, visit <a href=\"https:\/\/support.fireapps.io\/en\/category\/ali-reviews-h2st0i\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">Ali Reviews Helpdesk<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><span data-preserver-spaces=\"true\">Step 4: All done<\/span><\/h4>\n<p><span data-preserver-spaces=\"true\">After setting up all of these steps above, you can click on the orange button<strong> Import reviews<\/strong> again. That&#8217;s it! You&#8217;ve successfully imported product reviews with Ali Reviews.<\/span><\/p>\n<p><strong><div class=\"wrap-block\" style=\"background-image: url('https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/03\/Ali-Reviews-Background-CTA.png');background-repeat: no-repeat;background-size: cover;background-position: center;padding: 20px;\"><table style=\"width: 105.196%; border-collapse: collapse;\" cellpadding=\"30\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 33.6136%;\"><img class=\"alignnone size-full wp-image-12813\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/11\/031122-Ali-Reviews_CTA-Block.png\" alt=\"\" width=\"600\" height=\"370\" title=\"\"><\/td>\r\n<td style=\"width: 75.505%;\">\r\n<p class=\"h2\"><span style=\"color: #ffffff;\"><strong>Boost Product reviews with Ali Reviews<\/strong><\/span><\/p>\r\n<span style=\"color: #ffffff;\">Build trust and drive strong social proof for your Shopify store!\r\n<\/span>\r\n<a href=\"https:\/\/shopify.pxf.io\/0ZjOBJ\" class=\"pencisc-button pencisc-button__90980456\" target=\"_blank\" style=\"background-color:#ff8925;border-color:#ff8925;color:#ffffff;\" rel=\"noopener\">\r\n<strong>Try Ali Reviews Free<\/strong><\/a><style>a.pencisc-button.pencisc-button__90980456:hover{ background-color:#ffffff !important;border-color:#ffffff !important;color:#ff8925 !important;}<\/style><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table><\/div><style data-type=\"vc_shortcodes-custom-css\"><\/style><\/strong><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">2. How to collect product reviews with email using Ali Reviews<\/span><\/strong><\/h3>\n<p>Needless to say, you want your customers to leave you a review after they have made a purchase from your store to see what they think about your products. Luckily, Ali Reviews can help with setting up automated review request via email for its users.<\/p>\n<h4>Step 1: Set up an Email Review Request<\/h4>\n<p>On the app menu, navigate to the <strong>Collect Reviews<\/strong> tab. Click the <strong>Auto Request<\/strong> drop-down menu &gt; <strong>Email Review Request<\/strong>.<\/p>\n<div id=\"attachment_18206\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18206\" class=\"wp-image-18206\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/ali-reviews-collect-reviews-email-review-request.png\" alt=\"Access Email Review Request to start collect product reviews\" width=\"1200\" height=\"586\" title=\"\"><p id=\"caption-attachment-18206\" class=\"wp-caption-text\">Access Email Review Request to start collect product reviews<\/p><\/div>\n<p>In this dashboard, you can configure:<\/p>\n<ul>\n<li><strong>Email schedule:<\/strong> set up a schedule for your request email to be sent after order fulfillment.<\/li>\n<li><strong>Order of products<\/strong>: choose how your products will be presented in the email.<\/li>\n<li><strong>Reminder email:<\/strong> remind customers to leave a review in case no review was left after the first email.<\/li>\n<\/ul>\n<h2><a href=\"https:\/\/getstartedtiktok.pxf.io\/ZQKv1W\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><img class=\"size-full wp-image-18308 aligncenter\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/728x90.png\" alt=\"\" width=\"728\" height=\"90\" title=\"\"><\/a><\/h2>\n<h4>Step 2: Customize the Email Template<\/h4>\n<p>At the Auto Request drop-down menu, select<strong> Email Template &gt; Customize\u00a0<\/strong>to start customizing your email product review request.<\/p>\n<div id=\"attachment_18209\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18209\" class=\"wp-image-18209\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/ali-reviews-collect-reviews-customize-email-template.png\" alt=\"Customize email request templates\" width=\"1200\" height=\"578\" title=\"\"><p id=\"caption-attachment-18209\" class=\"wp-caption-text\">Customize email request templates<\/p><\/div>\n<p>In the email customize screen, you can change the elements to your liking:<\/p>\n<ul>\n<li><strong>Pick pre-made templates<\/strong> suggested by Ali Reviews, including Basic, Cover banner, Standard, and Modern.<\/li>\n<li><strong>Design your email&#8217;s elements<\/strong> to ensure it matches your brand guidelines.<\/li>\n<li><strong>Submit the content<\/strong>, and make sure you fulfill the email topic, subject, main content, and product review request content.<\/li>\n<\/ul>\n<div id=\"attachment_18210\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-18210\" class=\"wp-image-18210\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/ali-reviews-collect-reviews-customize-email-template-interface.png\" alt=\"Configure the email request elements\" width=\"1200\" height=\"574\" title=\"\"><p id=\"caption-attachment-18210\" class=\"wp-caption-text\">Configure the email request elements<\/p><\/div>\n<p>Lastly, complete the process by clicking on the<strong> Save<\/strong> button in the top right corner of your screen.<\/p>\n<h4>Step 3: Launch the campaign<\/h4>\n<p>After you&#8217;ve finished setting up everything, remember to <strong>enable the Auto Schedule Requests<\/strong> button (in the Email Review Request section).<\/p>\n<p>This will allow Ali Reviews to automatically send post-purchase emails to request product reviews<\/p>\n<p><img class=\"aligncenter wp-image-18211\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/ali-reviews-collect-reviews-enable-auto-schedule-requests.png\" alt=\"Enable Auto schedule requests after completing the set up\" width=\"1200\" height=\"140\" title=\"\"><\/p>\n<p><strong>Voila! Within a few simple steps, you&#8217;ve successfully set up an auto email campaign to boost your product reviews!<\/strong><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">FAQs<\/span><\/strong><\/h2>\n<p><strong><span data-preserver-spaces=\"true\">1. How can I get more product reviews on Shopify?<\/span><\/strong><\/p>\n<p><span data-preserver-spaces=\"true\">Using automated review request\u00a0<\/span><span data-preserver-spaces=\"true\">emails\u00a0<\/span><span data-preserver-spaces=\"true\">is the top choice of Shopify sellers.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The emails sent to the customers after they make a purchase may remind them to share their experiences and provide feedback on the products they bought.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">You can refer to some apps such as Flowio or Growave.<\/span><\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\ud83d\udca1 <strong>Want to learn more about email marketing? <\/strong><\/p>\n<p>Check out our article:<strong>\u00a0<a href=\"https:\/\/onecommerce.io\/blog\/shopify-email-marketing\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Shopify Email Marketing: Strategies to Skyrocket Your Sales<\/a>!<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span data-preserver-spaces=\"true\">2. What is the primary advantage of including visuals in my Shopify reviews?<\/span><\/strong><\/p>\n<p><span data-preserver-spaces=\"true\">Visuals in reviews provide tangible evidence of customers&#8217; experiences with the products, making the reviews more convincing and trustworthy.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Potential customers can assess the product&#8217;s quality and be more inclined to make a purchase.\u00a0<\/span><\/p>\n<p><strong><span data-preserver-spaces=\"true\">3. Can I receive notifications when there are reviews for my Shopify store?<\/span><\/strong><\/p>\n<p><strong>Absolutely!\u00a0<\/strong><\/p>\n<p><span data-preserver-spaces=\"true\">Shopify provides you with the option to <strong>receive notifications whenever there are new reviews for your store.<\/strong> These notifications can be sent to your preferred email address, ensuring you stay up-to-date with customer feedback in real time.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This feature allows you to monitor and respond to reviews promptly, engage with your customers, and gain valuable insights into their experiences.\u00a0<\/span><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">Final Words<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">By embracing and leveraging the value of <strong>product reviews<\/strong>, eCommerce businesses can foster a more informed, confident, and satisfying shopping experience for their customers.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">So, whether you are a seller seeking growth or building a better CRM system, recognizing and harnessing the power of\u00a0<\/span><strong><span data-preserver-spaces=\"true\">product reviews<\/span><\/strong><span data-preserver-spaces=\"true\"> is a crucial step towards success in the dynamic world of eCommerce.<br \/>\n<\/span><\/p>\n<p>Don&#8217;t forget to check out more articles on <a href=\"https:\/\/onecommerce.io\/blog\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">OneCommerce Blog<\/a> for more useful tips and tricks!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that up to 88% of customers decide to purchase based on product&hellip;<\/p>\n","protected":false},"author":29,"featured_media":18031,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[851,841,3],"tags":[757,93,653],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/17989"}],"collection":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/comments?post=17989"}],"version-history":[{"count":24,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/17989\/revisions"}],"predecessor-version":[{"id":18321,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/17989\/revisions\/18321"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media\/18031"}],"wp:attachment":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media?parent=17989"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/categories?post=17989"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/tags?post=17989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}