{"id":17884,"date":"2023-08-05T06:59:13","date_gmt":"2023-08-05T10:59:13","guid":{"rendered":"https:\/\/onecommerce.io\/blog\/?p=17884"},"modified":"2023-09-11T06:50:31","modified_gmt":"2023-09-11T10:50:31","slug":"how-to-get-more-reviews","status":"publish","type":"post","link":"https:\/\/onecommerce.io\/blog\/2023\/08\/05\/how-to-get-more-reviews\/","title":{"rendered":"How to Get More Reviews &#038; Drive CRAZY Social Proof (2023)"},"content":{"rendered":"<p><strong>Did you know that<\/strong> <strong>99% of consumers read online reviews before making a purchase decision?<\/strong><\/p>\n<p>If you\u2019re an online business owner, you know how hard it is to stand out from the competition and attract new customers. It&#8217;s frustrating to lose potential sales because of a lack of social proof or customer trust.<\/p>\n<p>That\u2019s why in this blog, we\u2019ll show you <strong>how to get more reviews<\/strong> for your online business.<\/p>\n<p>Discover how to make your customers do your marketing job for you in their own words. Let&#8217;s dive in!<\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\ud83d\udca1 <strong>Recommend reading:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/onecommerce.io\/blog\/bfcm-ads\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">10 Best BFCM Ads Campaign Strategies to Promote Your Store<\/a><\/li>\n<li><a href=\"https:\/\/onecommerce.io\/blog\/shopify-email-marketing\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Shopify Email Marketing: Strategies to Skyrocket Your Sales<\/a><\/li>\n<li><a href=\"https:\/\/onecommerce.io\/blog\/how-to-increase-sales-on-shopify\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">14 Practical Strategies For How to Increase Sales on Shopify<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Why Are Customer Reviews Critical to Your Online Store?<\/h2>\n<h3><strong>1. Build trust and credibility with customers<\/strong><\/h3>\n<p><strong>Customers are the reason for your business growth<\/strong>. Every purchase creates profit and powers the reinvestment into your business. Without customers, your business stops.<\/p>\n<p>Because they\u2019re so important,\u00a0<strong>their words are powerful too<\/strong>, especially in the digital age where exaggerated content and scams suffuse. People are eager to see something more authentic and raw.<\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5; height: 104px;\">\n<tbody>\n<tr style=\"height: 104px;\">\n<td style=\"width: 100%; height: 104px;\">\ud83d\udca1 Based on <a href=\"https:\/\/www.powerreviews.com\/insights\/power-of-reviews-survey-2021\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">a study by PowerReviews<\/a>, over <strong>99% of customers read online reviews before they make a purchase. <\/strong><\/p>\n<p>Plus, the study discovers <strong>96% of customers try to discover negative reviews<\/strong> specifically.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>This means most of them <strong>doubt the perfection of a positive rating<\/strong> and want to know the business\u2019 flaws.<\/p>\n<p>In case the number of negative reviews is relatively low, then customers can feel more assured and continue purchasing from your store.<\/p>\n<h3>2. Boost your brand recognition<\/h3>\n<p>Online reviews can also\u00a0<strong>make a brand more recognizable<\/strong>, thereby\u00a0attracting new customers.<\/p>\n<p>According to <a href=\"https:\/\/www.brightlocal.com\/research\/local-consumer-review-survey\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">a local consumer survey from BrightLocal<\/a>,\u00a0<strong>49% of customers trust reviews from other customers<\/strong>.<\/p>\n<p>This means that every time a customer shares their opinion about your product or service online, they are <strong>influencing the buying decisions of other potential customers.<\/strong><\/p>\n<p>As a result, online reviews can help you increase your brand awareness and reach new audiences.<\/p>\n<h3>3. Customers retention<\/h3>\n<p>Additionally, customer reviews can help you<strong>\u00a0retain existing customers<\/strong>.<\/p>\n<p><a class=\"tooltip-target\" href=\"https:\/\/www.wordstream.com\/blog\/ws\/2022\/03\/09\/customer-retention-strategies\" target=\"_blank\" rel=\"nofollow noopener\" data-citationid=\"23f8cffc-6d4e-4549-1fe4-523c05b32362-13-group\" data-schema-attribute=\"\">According to a study by Harvard Business Review<\/a>, increasing customer retention rates by 5% can increase profits by 25% to 95%. One way to achieve this is by responding to customer reviews and addressing their concerns or complaints.<\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\"><em>\ud83d\udca1<strong>Is it actually possible to do so? The answer is yes.<\/strong><\/em><\/p>\n<p><em>Zappos, an online shoe and clothing retailer, achieves customer retention by responding to customer reviews and addressing their concerns or complaints, resulting in <strong><a href=\"https:\/\/thestrategystory.com\/2021\/04\/13\/zappos-customer-service-strategy\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">75% of its revenues coming from repeat customers<\/a>.<\/strong><\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Customer reviews are not just words on a screen. They are the bridges that connect you with your customers and make them feel valued and appreciated.<\/p>\n<p>By listening to their feedback and improving your offerings, you are strengthening these bridges and building long-lasting relationships with your customers. Hence, <strong>they\u2019re more likely to do business with you again.<\/strong><\/p>\n<h3>4. Products improvement<\/h3>\n<p>Their feedback can also help you\u00a0identify and address potential problems. If you see a pattern of negative reviews about a particular product or service, you can take steps to address the issue. This could involve improving the product, providing better customer service, or offering refunds or exchanges.<\/p>\n<h3>5. Search engine optimization (SEO)<\/h3>\n<p>One more benefit of online reviews many entrepreneurs overlook is that they can\u00a0improve the search engine ranking of store websites. Yes, Google and Bing consider customer reviews when ranking local businesses.<\/p>\n<p><strong>But what&#8217;s the opportunity for your online store without a physical location address?<\/strong><\/p>\n<p>By referring those reviews from a third-party social proof platform to your website, you\u2019ve contributed to the work of off-site SEO.<\/p>\n<p>Search engines understand these online footprints outside your website as a vote for its trustworthiness. Therefore, it boosts your DA (Domain Authority) score, that strongly increases the site\u2019s ranking.<\/p>\n<p>It&#8217;s no doubt that customer reviews are one of the backbones of your business growth. However, getting feedback from 100% of your customers is not easy.<\/p>\n<p><a href=\"https:\/\/go.onecommerce.io\/3XMff\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><img class=\"aligncenter wp-image-16599\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/05\/shopify-free-trial-3-months-e1685608546575.png\" alt=\"shopify free trial\" width=\"500\" height=\"250\" title=\"\"><\/a><\/p>\n<h2>How to Get More Reviews for Your Shopify Store<\/h2>\n<p>Suppose you\u2019re an online retailer on Shopify, and you want to get more customer reviews. These tried-and-true tips will help you achieve that goal.<\/p>\n<h3>1. Showcase reviews on your website<\/h3>\n<p>The obvious way on how to get more reviews is to let your customers know they\u2019re more than welcome to give feedback.<\/p>\n<p>Putting their thoughts in front and center on your site is a way to do so. You can publish them on the\u00a0<strong>homepage or product pages<\/strong>\u00a0or build a distinctive\u00a0<strong>testimonial page<\/strong>.<\/p>\n<p>Publishing reviews on your online store helps you gain more trust and encourages new customers to make their own. <span style=\"font-weight: 400;\">Buyers love speaking up their minds.<\/span><\/p>\n<p>After using the product, they would want to add their unique feedback, letting others know what the previous testimonies haven\u2019t pointed out.<\/p>\n<h3>2. Make your social profiles accessible<\/h3>\n<p>Sometimes a website alone isn\u2019t enough for a space where customers can deliver reviews, ask questions and engage with other buyers.<\/p>\n<p>As a brand owner, you want to build a community for them (and for the sake of your business). This is when you think of social media as well as making them easily accessible from the storefront.<\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\ud83d\udca1According to <a href=\"https:\/\/www.pewresearch.org\/internet\/2021\/04\/07\/social-media-use-in-2021\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">Pew Research<\/a>, <strong>84%\u00a0of people aged 18 to 29 have at least one social media account<\/strong>. Your customers could be everywhere on the internet.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>That\u2019s why brands must be present on popular social sites such as <strong>TikTok, Facebook, Instagram, X (previously known as Twitter), and YouTube.<\/strong> Make sure they\u2019re the platforms your customers use most.<\/p>\n<p>Social media is also where influencers do their job. Interacting with their content by sharing and commenting on their posts is the quickest and most straightforward way to hold potential customers\u2019 interest.<\/p>\n<p>Additionally,\u00a0<strong><a href=\"https:\/\/www.score.org\/resource\/blog-post\/how-use-social-media-reach-your-customers\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">77%<\/a>e\u00a0of businesses already leverage social media to reach customers<\/strong>. So don\u2019t let this opportunity slip through your fingers. Start building some social profiles and attach them to your money site.<\/p>\n<p>Well-managed customer engagement on social media will give you many reviews you couldn\u2019t imagine.<\/p>\n<h3>3. Follow up with buyers<\/h3>\n<p>The checkout point isn\u2019t the end of the sales funnel.<\/p>\n<p>On top of that, the post-purchase stage is a greater chance for businesses to keep a high customer retention rate. Users are more ready to review after experiencing the shopping process or using the product.<\/p>\n<p><strong>That\u2019s when the brand should jump in sending follow-up emails as to how to get more reviews!<\/strong><\/p>\n<p>Consider subtly collecting your customer contact info like name, phone number, and email address beforehand.<\/p>\n<p>After they make their payments, send them a follow-up \u201cThank you\u201d email and ask for their honest feedback about your customer service.<\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\u2757<strong>Key takeaway: Follow up with your buyers at the right time.<\/strong><\/p>\n<p><em>Note that for some products, it must take a while for customers to use them and observe results. Choose the right time, otherwise, they might feel disturbed and won&#8217;t give you genuine product reviews.<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>4. Reduce the friction as much as possible<\/h3>\n<p>The less hassle it is to write a review, the higher chance your customer will do it.<\/p>\n<p>Suppose you\u2019ve just finished a sale campaign and desire feedback to improve the next one. Take note of these ideas:<\/p>\n<ul>\n<li>Provide samples of feedback (like a poll); all your customers have to do is pick at least one of them<\/li>\n<li>Do it on the platforms where most of your customers are active<\/li>\n<li>Make open-ended questions to encourage diverse responses rather than Yes\/No feedback (e.g., \u201cHow did you enjoy our sale campaign?\u201d)<\/li>\n<li>Restrict asking for reviews cross-platform to reduce navigation.<\/li>\n<\/ul>\n<h3><strong>5. Ask the right questions<\/strong><\/h3>\n<p>To avoid low-quality, vague reviews, asking the right questions is crucial.\u00a0Think of what users would expect the most from your product,\u00a0their usual concerns, your sales touchpoints, and the pain points in your industry.<\/p>\n<p>Because it stirs up the consumer\u2019s desire to share their experience, asking the right questions is also how to get more reviews.<\/p>\n<p>For example, your beauty brand recently launched an <strong>organic sunscreen product for acne and oily skin.<\/strong> Because you\u2019re aware of the target user for this product, the questions can be:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>What did you like most about our new sunscreen?<\/li>\n<li>How did the sunscreen support your acne treatment?<\/li>\n<li>How much did your skin improve after using our new sunscreen?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>6. Give your customer a reason to review<\/h3>\n<p>Buyers love side benefits; even the smallest ones could excite them. That\u2019s why you should take review incentives into account.<\/p>\n<p>Here are some ideas on how to get more reviews by rewarding reviewers:<\/p>\n<ul>\n<li>Give them a discount coupon for any subsequent purchase<\/li>\n<li>Give them a commission per sale they help make based on their review attempt<\/li>\n<li>Put them on the sample waitlist for new products in the future<\/li>\n<li>Create a contest for reviewers with exciting awards<\/li>\n<\/ul>\n<h3>7. Don\u2019t neglect bad reviews<\/h3>\n<p>Can a single negative review lead a business to a crisis?<\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f5f5f5; height: 41px;\">\n<tbody>\n<tr style=\"height: 41px;\">\n<td style=\"width: 100%; height: 41px;\">\ud83d\udca1 <a href=\"https:\/\/www.reviewtrackers.com\/reports\/online-reviews-survey\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">ReviewTracker<\/a> said\u00a094%\u00a0of consumers say they would avoid a company for a bad review.<\/p>\n<p>But here\u2019s the good news: <strong>45% would consider supporting a business if it responds to negative reviews.<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>So, <strong>bad reviews aren\u2019t always bad.<\/strong> As long as you have reasonable replies to the customers, you manifest your professionalism in doing business with them.<\/p>\n<p><strong>Respond to bad reviews, and do it in a respectful and humble manner<\/strong>.<\/p>\n<p>This is your chance to let customers know they matter and even turn them into loyal ones. And for potential buyers, you\u2019re a business of trustworthiness and customer care to rely on.<\/p>\n<h3>8. Repost quality reviews on your business sites<\/h3>\n<p>Passionate customers are more likely to give genuine testimonials with images and videos.<\/p>\n<p>Take advantage of this by<strong> re-posting them on your business website or social pages<\/strong>. It\u2019s how to get more reviews with UGC (User-Generated Content).<\/p>\n<p style=\"padding-left: 40px;\"><em>For instance, Instagram Stories is a great tool to do this. According to <a href=\"https:\/\/sproutsocial.com\/insights\/social-media-video-statistics\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">Sprout Social<\/a>, <strong>62%\u00a0of users are interested in a brand over Stories<\/strong>. When a customer posts about your company on their page, it will almost certainly gain exposure.<\/em><\/p>\n<p>Re-sharing them on your business profile, hence, creates marketing momentum. This will give the customer<strong> a sense of involvement<\/strong> and inspire others to do the same.<\/p>\n<h3>9. Use a social proof app<\/h3>\n<p>A social proof app is a space specifically designed for only customer reviews, whether they\u2019re positive or not. Its transparency and honesty bring businesses into the light, thereby affecting their credibility.<\/p>\n<p>And<strong> yes, using\u00a0<a href=\"https:\/\/onecommerce.io\/blog\/social-proof-apps-for-shopify\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">social proof apps<\/a> can help a business attract more reviews.<\/strong> When potential customers see that other people have had positive experiences with a business, they are more likely to add their own reviews.<\/p>\n<p>This is because <strong>social proof is a powerful psychological phenomenon that can influence people&#8217;s decision-making.<\/strong><\/p>\n<p>In the following section, we\u2019ll show you the benefits of using social proof apps for your business. We\u2019ll also walk you through step-by-step guidelines on how to use <strong>Ali Reviews<\/strong>\u00a0\u2014 one of the best social proof apps on the <a href=\"https:\/\/apps.shopify.com\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Shopify App Store<\/a> today.<\/p>\n<h2>How To Get More Reviews For Your Shopify Store Using Ali Reviews?<\/h2>\n<p><a href=\"https:\/\/onecommerce.io\/alireviews\/\" target=\"_blank\" rel=\"noopener\">Ali Reviews<\/a> is among the highest-rated product review applications (<em>4.9\/5 ratings from over 13,000 merchants<\/em>) within the Shopify ecosystem. It is an all-in-one product review solution, helping merchants collect, showcase and manage impactful reviews on their Shopify stores.<\/p>\n<p><span style=\"font-size: 10pt;\">Without further ado, here are 5 practical steps on how to get more reviews with Ali Reviews:<\/span><\/p>\n<h4><span style=\"font-size: 14pt;\">Step 1: Download Ali Reviews<\/span><\/h4>\n<p>To get started, log into your Shopify account, access Shopify App Store, and <a href=\"https:\/\/shopify.pxf.io\/6edbKG\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><strong>download Ali Reviews<\/strong><\/a><strong>.<\/strong><\/p>\n<div id=\"attachment_17911\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17911\" class=\"wp-image-17911 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/How-to-download-Ali-Reviews-from-the-Shopify-App-Store.png\" alt=\"Download Ali Reviews from the Shopify App Store - How to get more reviews with Ali Reviews\" width=\"1200\" height=\"552\" title=\"\"><p id=\"caption-attachment-17911\" class=\"wp-caption-text\">Download Ali Reviews from the Shopify App Store<\/p><\/div>\n<h4><span style=\"font-size: 14pt;\">Step 2: Get Familiar with Ali Reviews\u2019 Dashboard<\/span><\/h4>\n<p>Go to your\u00a0<a href=\"https:\/\/onecommerce.io\/blog\/shopify-admin\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\"><strong>Shopify Admin<\/strong><\/a> page.<\/p>\n<p>Once you\u2019ve successfully installed the app, it will appear under the <strong>App<\/strong> section on the left sidebar.<\/p>\n<div id=\"attachment_17900\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17900\" class=\"wp-image-17900 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Access-Ali-Reviews-in-the-App-section-of-the-left-sidebar.png\" alt=\"Access Ali Reviews in the App section of the left sidebar\" width=\"1200\" height=\"552\" title=\"\"><p id=\"caption-attachment-17900\" class=\"wp-caption-text\">Access Ali Reviews in the App section of the left sidebar<\/p><\/div>\n<p>Once installed, here are some of the <strong>highlighted features<\/strong> you got to enjoy with Ali Reviews:<\/p>\n<ul>\n<li><strong>Importing reviews:<\/strong> effortlessly import reviews from Ali Express to your Shopify store.<\/li>\n<li><strong>Collect reviews:<\/strong> request reviews from their customers via SMS, Email, social media, with stunning templates &amp; automation.<\/li>\n<li><strong>Manage reviews:<\/strong> this makes it easy to set up reviews by your choice. You can decide which one is published, unpublished, and pending.<\/li>\n<li><strong>Showcase reviews:<\/strong> includes review display options such as Review Box, Carousel Slider, and Review Pop-up to get a style on critical pages.<\/li>\n<li><strong>Rich configuration:<\/strong> This is where you make basic configurations to run the app more appropriately, from adding the email address and adjusting the timezone to picking a subscription plan.<\/li>\n<\/ul>\n<p>Here&#8217;s an overview of the Shopify dashboard:<\/p>\n<div id=\"attachment_17918\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17918\" class=\"size-full wp-image-17918\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Tips-to-get-started-with-Ali-Reviews.png\" alt=\"Tips to get started with Ali Reviews\" width=\"1200\" height=\"628\" title=\"\"><p id=\"caption-attachment-17918\" class=\"wp-caption-text\">Tips to get started with Ali Reviews<\/p><\/div>\n<p>If you scroll down a bit,\u00a0<strong>Ali Reviews gives you several suggestions<\/strong>\u00a0to boost your store\u2019s credibility.<\/p>\n<p>These include trending templates and layouts, request generators, importing reviews, collecting reviews, turning thoughts into compelling social content, and more.<\/p>\n<div id=\"attachment_17916\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17916\" class=\"size-full wp-image-17916\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Suggestions-from-Ali-Reviews-to-boost-business-credibility..png\" alt=\"Suggestions from Ali Reviews to boost business credibility\" width=\"1200\" height=\"634\" title=\"\"><p id=\"caption-attachment-17916\" class=\"wp-caption-text\">Suggestions from Ali Reviews to boost business credibility<\/p><\/div>\n<p>At the bottom of this dashboard, you can also get updated on the product about any\u00a0<strong>new features or changes<\/strong>.<\/p>\n<div id=\"attachment_17899\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17899\" class=\"size-full wp-image-17899\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Where-you-get-updated-on-Ali-Reviews-new-features-or-any-changes.png\" alt=\"Where you get updated on Ali Reviews\u2019 new features or any change\" width=\"1200\" height=\"621\" title=\"\"><p id=\"caption-attachment-17899\" class=\"wp-caption-text\">Updated on Ali Reviews\u2019 new features or any change<\/p><\/div>\n<p>Now the setup steps are done, the following three steps show you how easy it is to use Ali Reviews and level up your social proof game.<\/p>\n<h4><span style=\"font-size: 14pt;\">Step 3: Import Reviews<\/span><\/h4>\n<p>Sourcing reviews from other platforms makes it easier to let customers see different viewpoints on your products. It\u2019s how to get more reviews when you\u2019re on multiple marketplaces.<\/p>\n<p><strong>You can import reviews from\u00a0<a href=\"https:\/\/onecommerce.io\/blog\/import-aliexpress-reviews-to-shopify\/\" target=\"_blank\" rel=\"noopener\">AliExpress<\/a>,\u00a0<a href=\"https:\/\/onecommerce.io\/blog\/import-amazon-reviews-to-shopify\/\" target=\"_blank\" rel=\"noopener\">Amazon<\/a>,\u00a0<a href=\"https:\/\/support.fireapps.io\/en\/article\/ali-reviews-import-reviews-directly-from-dser-xgz9th\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">Dsers<\/a>, and other apps\u00a0<a href=\"https:\/\/support.fireapps.io\/en\/article\/ali-reviews-how-to-import-reviews-from-other-apps-via-csv-file-snqc1u\/\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">via CSV files<\/a>.<\/strong> To do so, follow these steps:<\/p>\n<p style=\"padding-left: 40px;\">1. Install the <strong><a href=\"https:\/\/chrome.google.com\/webstore\/detail\/ali-reviews\/bbaogjaeflnjolejjcpceoapngapnbaj\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\">Ali Reviews extension<\/a> <\/strong>on your Chrome browser.<\/p>\n<p style=\"padding-left: 40px;\">2. Reload the app to activate the <strong>Import Reviews<\/strong>\u00a0feature.<\/p>\n<p style=\"padding-left: 40px;\">3. Enter it by clicking <strong>Import Reviews<\/strong>\u00a0under the App section on the left sidebar. The page will look like this:<\/p>\n<div id=\"attachment_17909\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17909\" class=\"wp-image-17909 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/How-to-activate-the-Import-Reviews-feature-in-Ali-Reviews.png\" alt=\"Activate the Import Reviews feature in Ali Reviews\" width=\"1200\" height=\"552\" title=\"\"><p id=\"caption-attachment-17909\" class=\"wp-caption-text\">Activate the Import Reviews feature in Ali Reviews<\/p><\/div>\n<p style=\"padding-left: 40px;\">4. Click the <strong>Import Settings<\/strong> button so you can adjust the import command.<\/p>\n<div id=\"attachment_17917\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17917\" class=\"wp-image-17917\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/The-Import-Settings-button-in-Ali-Reviews.png\" alt=\"Import Settings button in Ali Reviews\" width=\"1200\" height=\"557\" title=\"\"><p id=\"caption-attachment-17917\" class=\"wp-caption-text\">Import Settings button in Ali Reviews<\/p><\/div>\n<p style=\"padding-left: 40px;\">You can change the <strong>date range, review quantity per import, review location,<\/strong> and<strong> language<\/strong>, or even manage <strong>content moderation standards<\/strong>.<\/p>\n<div id=\"attachment_17901\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17901\" class=\"wp-image-17901\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Check-Import-Settings-before-importing-to-match-the-reviews-with-your-filter.png\" alt=\"Check Import Settings before importing to match the reviews with your filter\" width=\"1200\" height=\"617\" title=\"\"><p id=\"caption-attachment-17901\" class=\"wp-caption-text\">Check Import Settings before importing to match the reviews with your filter<\/p><\/div>\n<p style=\"padding-left: 40px;\">5. Back to\u00a0 Ali Reviews, click the orange <strong>Import Reviews<\/strong> button.<strong> Paste the product page URL<\/strong> from AliExpress\/Amazon, and click<strong> Import Reviews<\/strong> again.<\/p>\n<div id=\"attachment_17914\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17914\" class=\"size-full wp-image-17914\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Importing-reviews-from-AliExpress.png\" alt=\"Importing reviews from AliExpress\" width=\"1200\" height=\"555\" title=\"\"><p id=\"caption-attachment-17914\" class=\"wp-caption-text\">For example, this is how to import reviews from AliExpress<\/p><\/div>\n<h4><span style=\"font-size: 14pt;\">Step 4: Manage review widgets<\/span><\/h4>\n<p>As discussed earlier, putting reviews in front and center is how to get more reviews from the customers visiting your website. Here\u2019s how to do it:<\/p>\n<p style=\"padding-left: 40px;\">1. On the sidebar, click <strong>Show Reviews<\/strong>.<\/p>\n<p style=\"padding-left: 40px;\">2. In the <strong>Widget Setting<\/strong> section, click the <strong>Quick Add<\/strong> button of a widget option to pick it as your review display option.<\/p>\n<div id=\"attachment_17912\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17912\" class=\"wp-image-17912 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/How-to-get-more-reviews-with-the-Show-Reviews-feature-in-Ali-Reviews.png\" alt=\"How to get more reviews with the Show Reviews feature in Ali Reviews\" width=\"1200\" height=\"552\" title=\"\"><p id=\"caption-attachment-17912\" class=\"wp-caption-text\">How to get more reviews with the Show Reviews feature in Ali Reviews<\/p><\/div>\n<p style=\"padding-left: 40px;\">3. Choose <strong>what page you want the widget to present<\/strong>.<\/p>\n<div id=\"attachment_17903\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17903\" class=\"wp-image-17903 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Choosing-what-page-to-add-review-widget.png\" alt=\"Choosing what page to add the widget to\" width=\"1200\" height=\"654\" title=\"\"><p id=\"caption-attachment-17903\" class=\"wp-caption-text\">Choosing what page to add the widget to<\/p><\/div>\n<p style=\"padding-left: 40px;\">4. To manage a widget, click the <strong>Manage<\/strong> button next to the widget option.<\/p>\n<div id=\"attachment_17906\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17906\" class=\"wp-image-17906 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Click-the-Manage-button-to-manage-a-review-widget.png\" alt=\"Click the Manage button to manage the review widget\" width=\"1200\" height=\"581\" title=\"\"><p id=\"caption-attachment-17906\" class=\"wp-caption-text\">Click the Manage button to manage the review widget<\/p><\/div>\n<p style=\"padding-left: 40px;\">5. You\u2019ll be directed to an editor page where you can edit the review widget in different ways. All settings happen in real-time.<\/p>\n<div id=\"attachment_17907\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17907\" class=\"wp-image-17907\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Editing-your-review-widget-in-real-time.png\" alt=\"Editing your review widget in real-time\" width=\"1200\" height=\"553\" title=\"\"><p id=\"caption-attachment-17907\" class=\"wp-caption-text\">Editing your review widget in real-time<\/p><\/div>\n<p style=\"padding-left: 40px;\">6. Click <strong>Save<\/strong> once you\u2019ve finished editing how the widget will look and feel on the page.<\/p>\n<p><a href=\"https:\/\/go.onecommerce.io\/3XMff\" target=\"_blank\" rel=\"nofollow noopener\" data-schema-attribute=\"\"><img class=\"aligncenter wp-image-16599\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/05\/shopify-free-trial-3-months-e1685608546575.png\" alt=\"shopify free trial\" width=\"500\" height=\"250\" title=\"\"><\/a><\/p>\n<h4><span style=\"font-size: 14pt;\">Step 5: Request reviews via Email<\/span><\/h4>\n<p>The last step on how to get more reviews with this app is to acquire through email.<\/p>\n<p>In this step, you collect reviews post-purchase via Email. The Collect Reviews feature allows you to send automated request emails, which is how to get more reviews for each order. Here\u2019s how to do it:<\/p>\n<p style=\"padding-left: 40px;\">1. On the same sidebar, click <strong>Collect Reviews<\/strong>.<\/p>\n<div id=\"attachment_17904\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17904\" class=\"wp-image-17904 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Click-Collect-Reviews-to-get-started-with-requesting-reviews-from-your-customers.png\" alt=\"Click Collect Reviews to get started with requesting reviews\" width=\"1200\" height=\"552\" title=\"\"><p id=\"caption-attachment-17904\" class=\"wp-caption-text\">Click Collect Reviews to get started with requesting reviews<\/p><\/div>\n<p style=\"padding-left: 40px;\">2. Enter the<strong> Email Review Request<\/strong> section to set up automated email<\/p>\n<div id=\"attachment_17908\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17908\" class=\"wp-image-17908 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Enter-the-Email-Review-Request-section-to-set-up-automated-email.png\" alt=\"Enter the Email Review Request section to set up automated email\" width=\"1200\" height=\"574\" title=\"\"><p id=\"caption-attachment-17908\" class=\"wp-caption-text\">Enter the Email Review Request section to set up automated email<\/p><\/div>\n<p style=\"padding-left: 40px;\">3. Set up request Emails<\/p>\n<p style=\"padding-left: 40px;\">On the Email Review Request page, you can:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Turn on\u00a0auto-schedule requests<\/li>\n<li>Set email schedule by date and country<\/li>\n<li>Arrange the product order within the email and review the submission page<\/li>\n<li>Send review reminder emails<\/li>\n<li>Send review request emails for orders aged 60 days<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div id=\"attachment_17915\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17915\" class=\"wp-image-17915\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Set-up-Email-Review-Request.png\" alt=\"Set up request emails\" width=\"1200\" height=\"554\" title=\"\"><p id=\"caption-attachment-17915\" class=\"wp-caption-text\">Set up request emails<\/p><\/div>\n<p style=\"padding-left: 40px;\">4. Choose an <strong>Email Template<\/strong><\/p>\n<div id=\"attachment_17902\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17902\" class=\"wp-image-17902 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Choose-an-email-template.png\" alt=\"Click Email Template to choose and customize your emails\" width=\"1200\" height=\"751\" title=\"\"><p id=\"caption-attachment-17902\" class=\"wp-caption-text\">Click Email Template to choose and customize your emails<\/p><\/div>\n<p style=\"padding-left: 40px;\">Choose and customize an email template to make it align with your brand style. This step is important to impress the recipients while increasing brand awareness.<\/p>\n<div id=\"attachment_17905\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17905\" class=\"wp-image-17905\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/Click-the-Customize-button.png\" alt=\"Click the Customize button to decide how the email template looks and feels\" width=\"1200\" height=\"652\" title=\"\"><p id=\"caption-attachment-17905\" class=\"wp-caption-text\">Click the Customize button to decide how the email template looks and feels<\/p><\/div>\n<p style=\"padding-left: 40px;\">Click the orange\u00a0<strong>Customize<\/strong>\u00a0button to get started with your email template customizations.<\/p>\n<p style=\"padding-left: 40px;\">5. <strong>Block a recipient<\/strong> (optional)<\/p>\n<p style=\"padding-left: 40px;\">In case you don\u2019t want to send automatic request emails to specific users, add their email addresses to this blocklist.<\/p>\n<div id=\"attachment_17910\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-17910\" class=\"wp-image-17910 size-full\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/08\/How-to-block-a-user-from-receiving-automatic-review-request-emails.png\" alt=\"How to block a user from receiving automatic review request emails\" width=\"1200\" height=\"458\" title=\"\"><p id=\"caption-attachment-17910\" class=\"wp-caption-text\">How to block a user from receiving automatic review request emails<\/p><\/div>\n<p>With the Collect Reviews feature, you can also:<\/p>\n<ul>\n<li>Send review requests via SMS<\/li>\n<li>Send review requests instantly by uploading your CSV file of targeted customers<\/li>\n<li>Create requests and monitor the review submission<\/li>\n<li>Make and edit custom questions<\/li>\n<li>Set up how you incentivize customers to leave reviews<\/li>\n<li>Create a testimonial page, meaning all reviews are in one place<\/li>\n<\/ul>\n<p>\ud83d\udca1 <strong>For a more in-depth guide on how to get more reviews with Ali Reviews, please visit our <a href=\"https:\/\/support.fireapps.io\/en\/category\/ali-reviews-h2st0i\/\" target=\"_blank\" rel=\"noopener\">Ali Reviews helpdesk<\/a>.<\/strong><\/p>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\"><strong><div class=\"wrap-block\" style=\"background-image: url('https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2023\/03\/Ali-Reviews-Background-CTA.png');background-repeat: no-repeat;background-size: cover;background-position: center;padding: 20px;\"><table style=\"width: 96.1038%; border-collapse: collapse;\" cellpadding=\"30\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 295.44px;\"><img class=\"alignnone size-full wp-image-12813\" src=\"https:\/\/onecommerce.io\/blog\/wp-content\/uploads\/2022\/11\/031122-Ali-Reviews_CTA-Block.png\" alt=\"\" width=\"600\" height=\"370\" title=\"\"><\/td>\r\n<td style=\"width: 393.864px;\">\r\n<p class=\"h2\"><span style=\"color: #ffffff;\"><strong>Get more reviews with Ali Reviews!<\/strong><\/span><\/p>\r\n<span style=\"color: #ffffff;\">Increase customer confidence and reduce cart abandonment from others' commentary!<\/span>\r\n\r\n<a href=\"https:\/\/shopify.pxf.io\/6edbKG\" class=\"pencisc-button pencisc-button__24787562\" target=\"_blank\" style=\"background-color:#ff8925;border-color:#ff8925;color:#ffffff;\" rel=\"noopener\"><strong>Try Ali Reviews Free<\/strong><\/a><style>a.pencisc-button.pencisc-button__24787562:hover{ background-color:#ffffff !important;border-color:#ffffff !important;color:#ff8925 !important;}<\/style><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table><\/div><style data-type=\"vc_shortcodes-custom-css\"><\/style><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span style=\"font-family: Raleway, sans-serif; font-size: 22px; font-weight: bold; letter-spacing: 0px;\">Conclusion<\/span><\/h2>\n<p>Online reviews are a powerful tool to boost your eCommerce business\u2019 credibility and trust. Learning how to get more reviews is just a breeze. But when it comes to practice, all you may need is just a social proof app.<\/p>\n<p>If you enjoyed this article, stay tuned to <a href=\"https:\/\/onecommerce.io\/blog\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">OneCommerce Blog<\/a> for more exciting and informative posts coming soon!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that 99% of consumers read online reviews before making a purchase decision?&hellip;<\/p>\n","protected":false},"author":29,"featured_media":17913,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[848,841,853],"tags":[750,93,653],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/17884"}],"collection":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/comments?post=17884"}],"version-history":[{"count":29,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/17884\/revisions"}],"predecessor-version":[{"id":18122,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/posts\/17884\/revisions\/18122"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media\/17913"}],"wp:attachment":[{"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/media?parent=17884"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/categories?post=17884"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onecommerce.io\/blog\/wp-json\/wp\/v2\/tags?post=17884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}