Since Shopify is discontinuing its Product Reviews app, adjustments are necessary, but this opens the door to powerful enhancements in your review strategy. Specialized product review apps deliver innovative features to turn customer reviews into a sales growth engine.
Let’s go ahead and explore the top alternatives and find your Shopify store’s best fit.
Shopify product reviews is being sunsetted
Shopify’s discontinuation of its free Product Reviews app disrupts merchants, exposing them to the risk of lost sales. Finding reliable alternatives by May 6, 2024, is crucial to preserving customer trust, and maintaining engagement and conversion rates.
Several third-party options exist, including Ali Reviews, Judge.me, Stamped.io, Yotpo, Loox, and Okendo. When choosing a new review app, prioritize those that allow you to import existing reviews easily via a CSV file. This will make the transition process much smoother.
Best product reviews app for Shopify
Merchants aiming to improve conversions with product reviews can rely on Ali Reviews, Loox, and Judge.me. These platforms offer advanced features beyond the basics.
With these apps, merchants can easily showcase customer reviews with photos and videos, automate feedback requests, and customize how reviews are displayed.
By leveraging social proof, merchants can attract more website visitors, convert them into loyal customers, and accelerate sales. With Ali Reviews, Loox, and Judge.me, the possibilities for growth and success are endless.
Ali Reviews
Ali Reviews is a top-rated Shopify product reviews app loved by store owners. With a 4.9-star rating (from over 14,000 reviews!), it’s been empowering merchants since 2017. This app is all about making your store more trustworthy and convincing shoppers to buy. It’s available in English, Portuguese (Brazil), and Chinese (Simplified).
Collecting customer reviews just got easier! Ali Reviews lets your customers share photos and videos for extra credibility and automatically sends review request emails – saving you valuable time. Need more great reviews? The app’s smart AI finds the best ones from AliExpress and Amazon, ready to import to your store.
Style matters, so choose from various beautiful display options to showcase your reviews on your website. Show them off on your Homepage, Product pages, and Cart page to drive conversions skyward!
Key features:
- AI auto-suggests high-performance review sources to import in seconds
- Bulk import photo reviews with AliExpress Reviews Importer, Amazon, Dsers & Zopi
- Automatically send post-purchase review request emails or based on triggers
- Allow customers to submit photos & videos with their reviews, adding authenticity
- Match the look and feel of the store with beautiful and customizable review widgets
What merchants think✨
“Merchants appreciate this Shopify product reviews app for its ease in collecting and displaying product reviews, with a special mention of its Review Importer feature compatible with AliExpress and Amazon.
The app’s customization options, automatic review updates, and the distinction between verified and unverified reviews are highly valued.
Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings.
The app’s automated review request emails and review management tools are also appreciated.”
Pricing
Merchants can try Ali Reviews for free for 7 days. This app helps show valuable customer reviews and builds trust with potential customers. The app also uses social proof to increase sales.
- Free Plan ($0/month): Perfect for beginners. Includes essential features like migrating reviews from Shopify Product Reviews, importing reviews from AliExpress, and sending email review requests.
- Starter Plan ($9.90/month): Enhance your capabilities with features such as up to 500 reviews per product, photo reviews, discount coupons, and Google Rich Snippets, among others.
- Essential Plan ($19.90/month): Elevate your review management with features such as up to 1,500 reviews per product, integration with Dsers, and a Question & Answer feature.
- Premium Plan ($49.90/month): Unlock the ultimate review management experience, with features like up to 10,000 reviews per product, video reviews, and access to a dedicated Customer Success Manager.
With over 60,000 merchants using Ali Reviews, you can be confident that it’s a well-established app that will be around to support your business. It’s a great way to build powerful social proof for your store.
Judge.me
Judge.me empowers merchants to harness the power of customer reviews without breaking the bank. Its comprehensive free plan lets you start collecting and showcasing reviews instantly, while its customizable review displays and reward options add a touch of sophistication.
Judge.me offers transparent pricing, providing peace of mind with a cost that doesn’t increase as your sales grow. This blend of features and value makes Judge.me an attractive choice for businesses seeking a robust yet affordable product review solution.
Key features:
- Unlimited email review requests with photo and video, and in-email review forms
- Display star ratings, store and product reviews, trust badges, reviews carousel
- Share reviews on Facebook, Instagram, Twitter, Rich Snippets, and Google Shopping
- Engage your reviewers with Q&A, coupons, and email marketing integrations
- Fully integrated to sync reviews to and from the Shop app via Shopify meta object
What merchants think✨
“Merchants appreciate this Shopify product reviews app for its variety of features that enhance the shopping experience and boost product visibility. It allows for easy customization of reviews, with options like widgets, star ratings, and review carousels.
The app integrates well with social media and Google Merchant Center, enabling wide sharing of customer reviews. It also offers SEO benefits, such as review schema markup. The customer support team is responsive and efficient, and the app offers affordable plans, including a free one.
Merchants can also import reviews from other sales channels, making it a comprehensive solution for managing customer feedback.”
-Shopify Magic
Pricing:
Judge.me offers remarkably transparent pricing with two simple options:
- Forever Free ($0/month): This plan is ideal for businesses building your social proof. You get unlimited review requests, photo and video reviews, customizable display widgets, email review features, and more.
- Awesome ($15/month): Upgrade to the Awesome plan to unlock a suite of powerful features. You’ll get everything in the Free plan, plus a drag-and-drop email editor, automated review reminders, reward coupons, Q&A functionality, and integration with platforms like Facebook and Google Shopping.
Loox
Loox is a popular Shopify app that helps businesses collect and beautifully display product reviews, including photos. It boasts a 4.9-star rating (from over 17,000 reviews!), is easy to use, and offers seamless integration with popular Shopify services like Shopify Flow, Checkout, Klaviyo Email Marketing & SMS, and Google Shopping. This makes it a powerful and convenient tool to boost your store’s trustworthiness.
Loox goes beyond standard review displays with features like one-click referrals, post-purchase upsells, and next-purchase discounts. These tools empower happy customers to become active brand promoters, driving new traffic and repeat business.
Key features:
- Collect product reviews on auto-pilot with customized emails and review form
- Offer customers a next-purchase discount for adding a photo or video to reviews
- Beautiful widgets that match your brand including carousels, pop-ups, and badges
- Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
- Drive even more sales with one-click referrals and social proof upsells
What merchants think✨
“Merchants highly recommend this app for its user-friendly interface, speed, and seamless Shopify integration. It’s praised for its photo reviews, upsell features and customizable widgets. Many appreciate the excellent customer support and the app’s ability to boost trust and conversions. It’s also noted for its affordability, catering to businesses of all sizes.”
-Shopify Magic
Pricing:
While Loox doesn’t offer a free plan like Ali Reviews or Judge.me, they provide a 14-day free trial to test their features. Their flexible pricing plans cater to businesses of all sizes:
- Beginner ($9.99/month): Perfect for startups, this plan allows you to collect up to 100 reviews per month, offer discounts for photo reviews, and display your social proof with customizable widgets.
- Scale: ($34.99/month): This plan is ideal for growing businesses and includes 300 orders. You can add additional blocks of 300 orders for $35 each. It unlocks features like video reviews, and Google Shopping integration, and removes Loox branding.
- Unlimited ($299.99/month): Designed for high-volume stores, this plan offers unlimited review requests, referrals, and upsells.
Conclusion
In today’s competitive online world, customer reviews hold great significance. Following Shopify’s discontinuation of its free Product Reviews app, we researched several other top Shopify product review apps and identified the strengths of each. Here’s a summary:
- Ali Reviews: Excels with AI tools that find quality product reviews. Automates review collections and displays them beautifully on high-converting pages. It supports multiple languages, making it perfect for stores selling worldwide. Plus, it offers 24/7 live chat support.
- Loox: Prioritizes user-friendliness and focuses on collecting and displaying photo and video reviews. This makes it perfect for merchants who want to showcase their products visually and create compelling social proof.
- Judge.me: Offers a solid review solution known for its affordability and comprehensive set of features. They are a strong candidate, along with other apps we’ve mentioned, particularly for budget-conscious businesses.
The best product review app for you will depend on your specific business needs. Consider factors like features, ease of use, and how well it fits your overall marketing goals.